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Customer Service Representative

hace 2 meses

Barcelona, Barcelona, España Minacs A tiempo completo
Job Description

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Minacs. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring customer satisfaction.

Key Responsibilities:

  • Provide timely and effective resolution to customer inquiries and issues
  • Utilize technical knowledge to troubleshoot and resolve complex technical issues
  • Communicate effectively with customers to understand their needs and concerns
  • Escalate complex issues to senior team members as needed
  • Meet or exceed customer satisfaction targets

Requirements:

  • Proficient in Swedish with an advanced level of English
  • Excellent customer service skills, with the ability to listen and understand customer needs
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong technical skills, with the ability to learn and adapt to new technologies

What We Offer:

  • Full-time permanent contract
  • Competitive salary and bonus structure
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

Why Join Us:

At Minacs, we are committed to providing exceptional customer service and building long-term relationships with our clients. We offer a dynamic and supportive work environment, with opportunities for career growth and professional development. If you are a customer-focused and technically skilled individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.