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Head of Operations

hace 2 meses


Barcelona, Barcelona, España Kellydeli A tiempo completo
About the Role

We are seeking a highly skilled and experienced Head of Operations to join our team at Kellydeli. As a key member of our Group Mall Development Department, you will be responsible for leading the operation of our malls across the group.

Key Responsibilities
  • Develop and implement innovative product development strategies to drive business growth and success.
  • Manage stakeholder expectations to ensure the concept is successful and there is pipeline potential.
  • Support developers in negotiating excellent, competitive margins with landlords.
  • Create an attractive business model that will attract the most talented franchisees.
  • Develop lean systems and workflows to optimize productivity and minimize labor costs.
  • Conduct market analysis to identify trends, customer preferences, and competitive landscape.
  • Experience in developing sushi products and reengineering menus is ideal.
  • Operational procedures: scale the business at pace to create a successful and profitable business.
  • Coordinate different departments to ensure production plans are in operation for each store to ensure maximum sales are achieved.
  • Operate in a clear and transparent way, being hands-on and a very present and visible figure in the stores.
Requirements
  • Fluent in English, Spanish, and any other European language.
  • Experience in developing successful food concepts (ideally in malls).
  • Previous experience in business development/sales or as a lease manager operations manager.
  • Experience in FMCG (minimum 3yrs +).
  • Proven track record of delivery of high-quality, sustainable, and commercial concepts that are scaled.
  • Ability to lead multiple projects and prioritize self and the team accordingly.
  • Ability to use Microsoft and Google suite of software.
  • Experience in scaling mall food concepts.
  • Soft skills: strong leadership skills, ability to envision the future of compelling new concepts, deep understanding of food malls concept, ability to effectively problem solve and stay agile in a fast-paced environment, creates entrepreneurial and dynamic concepts and workplaces, collaborative to understand capabilities and market requirements, excellent analytical and strategic thinking skills, strong attention to detail, passionate and influential communicator.
About Kellydeli

Kellydeli is a fast-growing, innovative food company committed to bringing the best of Asia to the world. Through our Asian-inspired restaurants, brands, and thousands of sushi kiosks across Europe, as well as our support for like-minded entrepreneurs, we help the world to eat better, dream bigger, and flourish together.

Bringing the best of Asia to the world takes commitment to the details: the best ingredients, the finest artisanship, the highest levels of food hygiene, the most appealing new trends. This commitment has already earned us a reputation for the highest quality products and people in the business.

We are currently bringing the best of Asia to over 13 countries, including France, Spain, Italy, Netherlands, Belgium, Portugal, Germany, Mexico, Finland, the UK, and Sweden.