Front Desk Supervisor
hace 1 semana
About the Role:
As a Front Desk Supervisor at Aire Ancient Baths, you will play a crucial role in ensuring a seamless and exceptional experience for our high-end clientele. Your primary responsibility will be to support the Front Desk Manager in coordinating all reception activities and supervising the team.
Key Responsibilities:
Client Experience:
- Ensure a welcoming environment that aligns with our brand guidelines.
- Monitor team compliance and resolve any client experience issues that may arise.
- Develop and implement strategies to enhance the client experience.
- Provide exceptional support to clients during check-in, check-out, and offer feedback to management.
- Inform clients about upgrades, services, and treatments, and assign wristbands accordingly.
Management:
- Support VIP and group bookings to ensure smooth shifts.
- Coordinate with our Contact Centre to ensure seamless communication.
- Oversee daily briefings, inventory, and sales to optimize performance.
- Prepare reports on incidents, improvements, and events for management.
People Management:
- Assist the manager in recruitment, training, and team development.
- Offer feedback and suggest training for performance improvement.
- Promote a positive, collaborative team environment.
- Help plan and supervise daily tasks and coordinate employee rotations.
Requirements:
- 2 years of previous experience within the Hospitality or Wellness sector.
- 6 months of previous experience in team management.
- Previous experience in Front Desk is desired.
- You are fluent in English. Fluency in Catalan is a plus.
- You are customer-oriented and enjoy communicating with people.
- You are multitasking.
- You are flexible and able to work late shifts and holidays.
What We Offer:
- Permanent contract.
- Aire Ancient Baths gift experience on your birthday.
- 30% off in all our experiences.
- Be part of an engaged, hard-working, and united team.
-
Front Desk Supervisor
hace 2 meses
Barcelona, Barcelona, España Hilton Diagonal Mar Barcelona A tiempo completoA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
-
Front Desk Operations Manager
hace 7 horas
Barcelona, Barcelona, España Hilton Worldwide, Inc. A tiempo completoJob SummaryHilton Worldwide, Inc. is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for overseeing the front office operations and ensuring that our guests receive exceptional service.Key ResponsibilitiesSupervise front desk operations during assigned shifts to maintain...
-
Front Desk Operations Manager
hace 22 horas
Barcelona, Barcelona, España Hilton Worldwide, Inc. A tiempo completoJob SummaryHilton Worldwide, Inc. is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for overseeing the front office operations and ensuring that our guests receive exceptional service.Key ResponsibilitiesSupervise front desk operations during assigned shifts to maintain...
-
Front Desk Supervisor
hace 3 días
Barcelona, Barcelona, España Importante Empresa A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Importante Empresa. As a key member of our Guest Services team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our property.Responsibilities:Assist staff with expediting problem payments and...
-
Front Desk Supervisor
hace 4 días
Barcelona, Barcelona, España Importante Empresa A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Importante Empresa. As a key member of our Guest Services team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our property.Responsibilities:Assist staff with expediting problem payments and...
-
Front Desk Operations Manager
hace 6 horas
Barcelona, Barcelona, España Hilton Worldwide, Inc. A tiempo completoJob SummaryHilton Worldwide, Inc. is seeking a highly skilled Front Desk Supervisor to oversee the front office operations and provide exceptional guest service. As a key member of the hotel team, you will be responsible for ensuring a seamless and memorable experience for our guests.Key ResponsibilitiesSupervise front desk operations during assigned shifts...
-
Front Desk Operations Manager
hace 3 días
Barcelona, Barcelona, España Hilton Worldwide, Inc. A tiempo completoJob SummaryThe Front Desk Supervisor is responsible for overseeing the front office operations at Hilton Worldwide, Inc. hotels. This role involves supervising the activities managed at the front desk, including check-in/check-out, guest requests, concierge services, and promotion of in-house activities.Key ResponsibilitiesSupervise front desk operations...
-
Front Desk Operations Manager
hace 3 días
Barcelona, Barcelona, España Hilton Worldwide, Inc. A tiempo completoJob SummaryThe Front Desk Supervisor is responsible for overseeing the front office operations at Hilton Worldwide, Inc. hotels. This role involves supervising the activities managed at the front desk, including check-in/check-out, guest requests, concierge services, and promotion of in-house activities.Key ResponsibilitiesSupervise front desk operations...
-
Front Desk Team Lead
hace 3 días
Barcelona, Barcelona, España Aire Ancient Baths Copenhagen A tiempo completoAbout the Role:The Front Desk Supervisor is a key member of our team at Aire Ancient Baths Copenhagen, responsible for supporting the Front Desk Manager in coordinating all reception activities and supervising the team. This role requires an energetic and customer-focused individual who is passionate about delivering exceptional guest experiences.Key...
-
Front Desk Team Lead
hace 4 días
Barcelona, Barcelona, España Aire Ancient Baths Copenhagen A tiempo completoAbout the Role:The Front Desk Supervisor is a key member of our team at Aire Ancient Baths Copenhagen, responsible for supporting the Front Desk Manager in coordinating all reception activities and supervising the team. This role requires an energetic and customer-focused individual who is passionate about delivering exceptional guest experiences.Key...
-
Night Agent Front Desk
hace 2 meses
Barcelona, Barcelona, España Hotel Mandarin Oriental Barcelona A tiempo completoThe Front Desk Agent reports to the Front Desk Manager and receives coaching, guidance and other duties from the Front Desk Manager as well as from the Front Office Supervisor. Greet and escort guests promptly to their rooms if needed. Performs all Mandarin Oriental standards at arrival and departure in accordance with Legendary Quality Experience. Acts as a...
-
Front Desk Manager
hace 2 días
Barcelona, Barcelona, España The Ritz-Carlton A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at The Ritz-Carlton. As a key member of our Front Office team, you will be responsible for assisting the Front Office Manager in administering front office functions and supervising staff on a daily basis.Key ResponsibilitiesSupporting Management of Front Desk...
-
Front Desk Manager
hace 2 días
Barcelona, Barcelona, España The Ritz-Carlton A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at The Ritz-Carlton. As a key member of our Front Office team, you will be responsible for assisting the Front Office Manager in administering front office functions and supervising staff on a daily basis.Key ResponsibilitiesSupporting Management of Front Desk...
-
Front Desk Operations Manager
hace 3 días
Barcelona, Barcelona, España Marriott International A tiempo completoJob SummaryAs a Front Desk Manager at Marriott International, you will play a crucial role in ensuring the smooth operation of our front office functions. You will be responsible for supervising staff, managing day-to-day operations, and providing exceptional customer service to our guests.Key ResponsibilitiesManage Front Office Operations: Supervise and...
-
Front Desk Operations Manager
hace 3 días
Barcelona, Barcelona, España Marriott International A tiempo completoJob SummaryAs a Front Desk Manager at Marriott International, you will play a crucial role in ensuring the smooth operation of our front office functions. You will be responsible for supervising staff, managing day-to-day operations, and providing exceptional customer service to our guests.Key ResponsibilitiesManage Front Office Operations: Supervise and...
-
Front Desk Supervisor
hace 1 semana
Barcelona, Barcelona, España Aire Ancient Baths A tiempo completoAbout the Role:As a Front Desk Supervisor at Aire Ancient Baths, you will play a crucial role in ensuring exceptional customer experiences and supporting the Front Desk Manager in coordinating reception activities. The ideal candidate will be a team player with a passion for delivering high-end service to our discerning clientele.Key Responsibilities:Client...
-
Front Desk Manager
hace 3 días
Barcelona, Barcelona, España Marriott International, Inc. A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott International, Inc. The successful candidate will be responsible for assisting the Front Office Manager in administering front office functions and supervising staff on a daily basis.Key ResponsibilitiesManage day-to-day operations to ensure quality,...
-
Front Desk Manager
hace 3 días
Barcelona, Barcelona, España Marriott International, Inc. A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott International, Inc. The successful candidate will be responsible for assisting the Front Office Manager in administering front office functions and supervising staff on a daily basis.Key ResponsibilitiesManage day-to-day operations to ensure quality,...
-
Front Office Supervisor
hace 3 días
Barcelona, Barcelona, España Hilton Diagonal Mar A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Hilton Diagonal Mar. As a key member of our front desk operations, you will be responsible for ensuring a seamless and exceptional guest experience.Key ResponsibilitiesSupervise Front Desk Operations: Oversee the daily activities of the front desk team,...
-
Front Office Supervisor
hace 4 días
Barcelona, Barcelona, España Hilton Diagonal Mar A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Hilton Diagonal Mar. As a key member of our front desk operations, you will be responsible for ensuring a seamless and exceptional guest experience.Key ResponsibilitiesSupervise Front Desk Operations: Oversee the daily activities of the front desk team,...