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Front Desk Manager
hace 2 meses
We are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott International, Inc. The successful candidate will be responsible for assisting the Front Office Manager in administering front office functions and supervising staff on a daily basis.
Key Responsibilities- Manage day-to-day operations to ensure quality, standards, and customer satisfaction.
- Develop and implement strategies to prioritize, organize, and accomplish work goals.
- Handle customer complaints, settle disputes, and resolve grievances and conflicts.
- Supervise staffing levels to meet guest service, operational, and financial objectives.
- Communicate regularly with employees to create awareness of business objectives and expectations.
- High school diploma or GED; 2 years experience in guest services, front desk, or related field.
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
As a Front Desk Manager at Marriott International, Inc., you will have the opportunity to work in a dynamic and fast-paced environment, where you will be responsible for leading a team of front office staff to deliver exceptional customer service and drive business results.
We are committed to providing our employees with a positive and inclusive work environment, where they can grow and develop their skills and careers. If you are a motivated and experienced professional who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
