Empleos actuales relacionados con Client Lead - Barcelona, Barcelona - Omega CRM

  • Client Lead

    hace 4 semanas


    Barcelona, Barcelona, España Omega CRM A tiempo completo

    About the RoleWe are seeking a highly skilled Client Lead to join our team at Omega CRM, a leading provider of Customer Experience services. As a Client Lead, you will be responsible for developing and executing a strategic sales plan that expands our customer base, while maintaining strong relationships with existing clients.Key ResponsibilitiesCreate and...

  • Client Lead

    hace 4 semanas


    Barcelona, Barcelona, España Omega CRM A tiempo completo

    About the RoleWe are seeking a highly skilled Client Lead to join our team at Omega CRM, a leading provider of Customer Experience services. As a Client Lead, you will be responsible for developing and executing a strategic sales plan that expands our customer base, while maintaining strong relationships with existing clients.Key ResponsibilitiesCreate and...

  • Technical Product Manager

    hace 2 semanas


    Barcelona, Barcelona, España Client Server A tiempo completo

    Job Description:Client Server is seeking a skilled Technical Product Manager to lead the DevOps team in driving the product roadmap. As a key member of the Agile environment, you will be responsible for prioritizing and reasoning about trade-offs, utilizing your understanding of Infrastructure, APIs, and microservices.Key Responsibilities:Manage the product...


  • Barcelona, Barcelona, España Xl Catlin A tiempo completo

    Digital Transformation OpportunityThe AXA Digital Commercial Platform is driving a strategic initiative to transform the value proposition. As a Client and Distribution Lead for APAC and Europe, you will be part of this team, responsible for developing and maintaining strong relationships with internal and external clients and distribution partners in your...


  • Barcelona, Barcelona, España O9 Solutions A tiempo completo

    Job Title: Lead Functional Consultant - Client SuccessWhat You'll Do:Demonstrate thorough knowledge of industry best practices, business processes, o9's solutions, technical architecture, and value proposition.Responsible for solution usability and uptime by resolving any customer issues in a timely fashion, ensuring accuracy of data loads and validating the...

  • Strategic Project Lead

    hace 2 semanas


    Barcelona, Barcelona, España Alira Health A tiempo completo

    Job Title: Engagement ManagerJob Summary:The Engagement Manager will lead the execution teams across multiple projects and will lead client engagements, including Business Development Activities in alignment with Principals, Partners, and the Managing Partner from the MAP Consulting Practice.Key Responsibilities:Project Execution/Billability (~65%):Deliver...

  • Gucci Team Lead

    hace 2 semanas


    Barcelona, Barcelona, España Luxury Goods Spain S. L. A tiempo completo

    Job Title: Gucci Team LeadJob Summary:As a Gucci Team Lead, you will be responsible for leading and inspiring a dedicated team of Client Advisors to deliver exceptional customer service and achieve business objectives. You will lead from the shop floor, providing real-time coaching and feedback to ensure a consistent client experience.Key Responsibilities:*...

  • Digital Client Lead

    hace 1 semana


    Barcelona, Barcelona, España Cocomore A tiempo completo

    Cocomore is a digital agency that is looking for a skilled professional to join our Client Services Team as an Account Manager. The ideal candidate will have a good understanding of digital marketing, business administration, and communication sciences, and will be able to work with diverse stakeholders in an interdisciplinary team. The role will involve...

  • Lead Consultant

    hace 4 semanas


    Barcelona, Barcelona, España Adp A tiempo completo

    Job Title: Lead ConsultantWe are seeking a highly skilled and experienced Lead Consultant to join our team at ADP. As a Lead Consultant, you will be responsible for implementing client solutions using ADP's Implementation Methodology and the ADP GWFM products.Key Responsibilities:Analysis and Consultation: Implement client solutions, perform workshops to...

  • Lead Consultant

    hace 4 semanas


    Barcelona, Barcelona, España Adp A tiempo completo

    Job Title: Lead ConsultantWe are seeking a highly skilled and experienced Lead Consultant to join our team at ADP. As a Lead Consultant, you will be responsible for implementing client solutions using ADP's Implementation Methodology and the ADP GWFM products.Key Responsibilities:Analysis and Consultation: Implement client solutions, perform workshops to...


  • Barcelona, Barcelona, España Ibm A tiempo completo

    Job DescriptionAs a Business Technology Lead, you will be responsible for partnering with Account Teams and IBM Technology to show how our technology will deliver client business value. This includes engaging in experiential selling with business-focused client co-creation on IBM technologies delivering quantitative business value outcomes.Key...

  • Strategic Engagement Lead

    hace 2 semanas


    Barcelona, Barcelona, España Alira Health Group A tiempo completo

    Job Description SummaryThe Senior Client Solutions Manager will lead the execution teams across multiple projects and will lead client engagements, including Business Development Activities in alignment with Principals, Partners, and the Managing Partner from the MAP Consulting Practice. In particular, while this candidate will be part of our Global MAP...

  • Gucci Team Lead

    hace 3 semanas


    Barcelona, Barcelona, España Luxury Goods Spain S. L. A tiempo completo

    Job Title: Team ManagerAs a Team Manager at Luxury Goods Spain S. L., you will be responsible for leading and inspiring a dedicated team of Client Advisors to deliver exceptional customer experiences. Your primary goal will be to drive business performance through a customer-centric approach, ensuring a consistent and engaging experience for our clients.Key...

  • Gucci Team Lead

    hace 3 semanas


    Barcelona, Barcelona, España Luxury Goods Spain S. L. A tiempo completo

    Job Title: Team ManagerAs a Team Manager at Luxury Goods Spain S. L., you will be responsible for leading and inspiring a dedicated team of Client Advisors to deliver exceptional customer experiences. Your primary goal will be to drive business performance through a customer-centric approach, ensuring a consistent and engaging experience for our clients.Key...

  • Gucci Team Lead

    hace 3 semanas


    Barcelona, Barcelona, España Luxury Goods Spain S. L. A tiempo completo

    Job DescriptionAs a GUCCI Team Manager, you will lead and inspire a dedicated team of Client Advisors to deliver exceptional customer experiences.You will lead from the shop floor, providing real-time coaching and feedback to achieve business and product category goals.Key Responsibilities:Develop and grow the talent within your team.Represent the brand as a...

  • Department Lead

    hace 2 semanas


    Barcelona, Barcelona, España Fendi A tiempo completo

    Department LeadThe Department Lead plays a pivotal role in supporting the store's organization and contributing to the proper running of department activities. This involves working closely with the Store Manager to meet KPIs and achieve assigned goals.Key Responsibilities:Merchandising and stock availabilitySales and profitabilityCustomer journey and team...

  • Strategic Project Lead

    hace 2 semanas


    Barcelona, Barcelona, España Alira Health A tiempo completo

    Job Description SummaryThe Senior Consultant - Life Sciences will lead the execution teams across multiple projects and will lead client engagements, including Business Development Activities in alignment with Principals, Partners, and the Managing Partner from the MAP Consulting Practice.Key ResponsibilitiesProject Execution/ Billability (~65%): Uses their...

  • Lead Campaign Strategist

    hace 4 semanas


    Barcelona, Barcelona, España Dentsu A tiempo completo

    Job Title: Lead Campaign ConsultantCompany Description:About Dentsu:Dentsu is a global innovation agency that powers the experience economy. With a heritage in data science and business performance, we deliver holistic, end-to-end experiences that drive growth, engagement, and loyalty.Our expertise has earned recognition as a Leader by top industry analyst...

  • Lead Campaign Strategist

    hace 4 semanas


    Barcelona, Barcelona, España Dentsu A tiempo completo

    Job Title: Lead Campaign ConsultantCompany Description:About Dentsu:Dentsu is a global innovation agency that powers the experience economy. With a heritage in data science and business performance, we deliver holistic, end-to-end experiences that drive growth, engagement, and loyalty.Our expertise has earned recognition as a Leader by top industry analyst...

  • Strategic Engagement Lead

    hace 4 semanas


    Barcelona, Barcelona, España Alira Health A tiempo completo

    Job Title: Engagement ManagerAt Alira Health, we're seeking a highly motivated and detail-oriented Engagement Manager to lead our execution teams across multiple projects and client engagements. As a key member of our Global MAP Consulting Practice, you'll be highly integrated into our Iberia team and drive projects focused on Spain and Portugal, as well as...

Client Lead

hace 2 meses


Barcelona, Barcelona, España Omega CRM A tiempo completo

Job Summary:

Omega CRM is a leading provider of Customer Experience services, with over 20 years of experience in applying technology to marketing and delivering unique Customer Relationships. We are seeking a Client Lead to continue developing interactions with our customers throughout their Customer Journey Map, ensuring increased satisfaction and loyalty to the brand.

Main Responsibilities:

  • Create and execute a strategic sales plan that expands the customer base by collaborating with the Sales Director.
  • Meet with potential clients and build lasting relationships by understanding their needs in collaboration with the Industry Product Lead.
  • Maintain the relationship with the SF Account Executives. Stay updated on SF updates.
  • For existing clients, focus on continuously offering new ways for the customer to derive value from the product/service in the future.
  • Lead the negotiation, preparation, and presentation of commercial offers in assigned accounts.
  • Lead customer communication at all stages of pre-sales, even when involving other teams.
  • Share the strategy, sales objectives, and customer's digital transformation roadmap with the Product Managers of assigned accounts. Pay special attention when multiple PMs are involved in one account.
  • Collaborate with the Project Manager/ Delivery Manager throughout the project by attending progress demos, participating in management committees, and resolving customer-related impediments.
  • Manage and negotiate scope expansions for initial contracts.
  • Monitor the progress of projects in assigned accounts, with particular attention to budget and timeline deviations.
  • Manage the billing processes for assigned accounts.
  • Identify potential Up & Cross Selling opportunities for the account.
  • Collaborate with the Project Manager/ Delivery Manager after project completion to identify successful and unsuccessful project elements.
  • Lead the project retrospective with the client to review the experience, evaluate goal attainment, and explore potential improvements.
  • Draft success stories and send SF satisfaction surveys to the customer.

Requirements:

  • Large account management experience.
  • Experience in Salesforce ecosystem.
  • Previous experience in business/technology consulting.
  • Previous experience in Project Management.
  • Experience in Education and/or Non-profit sector is a plus.
  • Experience in digital projects.
  • Experience in international projects.
  • High level of English. Other European languages is a plus.

What We Offer:

  • Permanent contract.
  • Flexible Schedule. We make it easy. Balance your professional and personal life.
  • Certifications plan. Improve your skills and get the official certificate from our main partners.
  • Home Office. You decide and we support you.
  • Flexible retribution (public transport ticket, Ticket restaurrant,...).
  • Health insurance.
  • OMEGA in action. Our commitment to a better society is not just an intention.
  • Professional development: Evolve, grow and get where you want to go.