Senior Account Executive

hace 1 mes

Madrid, Madrid, España Axon A tiempo completo
Your Impact
At Axon, we're seeking a highly skilled Senior Account Executive to join our team. As a key member of our sales team, you will be responsible for driving revenue growth and expanding our presence in the Law Enforcement and Public Safety markets.

As a Senior Account Executive, you will be the primary point of contact for our clients, providing exceptional customer service and support to ensure their satisfaction with our products and services. You will work closely with our internal teams to develop and execute account strategies, identify new business opportunities, and build strong relationships with key decision-makers.

Key Responsibilities:
  • Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve Axon's strategic objectives
  • Develop and maintain client relationships to ultimately drive revenue growth
  • Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
  • Cultivate customer relationships and ensure effective service delivery to accounts
  • Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
  • Support execution of strategy at the account level
  • Work with and bring in experts/specialists where required
  • Oversee all account activities
  • Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
  • Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
  • May provide customer product training as necessary
  • Accountable for individual expense budget management
  • Own account relationship and drive overall customer satisfaction for assigned accounts
What You Bring
  • Able to travel up to 70%
  • An extensive demonstrable track record in Software Sales (SaaS / Cloud)
  • Relationship / consultative selling experience
  • Able to clearly and directly articulate complex solution offerings
  • Data management experience using Salesforce or similar CRM
  • Virtualization and Cloud understanding
  • Team Player - collaborate with various team members regularly
  • Ready to own & drive the territory
  • Startup experience & some vertical experience a plus
  • Law Enforcement / Public Safety experience a plus
  • Multiple language skills with fluency in English

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