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Salesforce Operations Specialist
hace 2 meses
We are seeking a highly skilled Salesforce Analyst to join our Sales IT team at Semrush. As a Salesforce Analyst, you will play a critical role in implementing and optimizing our Salesforce CRM system to drive business growth and improve operational efficiency.
Key Responsibilities- Work closely with cross-functional stakeholders to implement, integrate, and continuously improve our Salesforce Sales IT portfolio.
- Assist in the development of business capabilities to drive strategy, translating business problems into thoughtful business requirements and assisting in execution.
- Support efforts to review, improve, and streamline commercial business systems and processes to enhance scalability, repeatability, and overall performance.
- Ongoing stewardship of commercial data management and data quality.
- Coordinate efforts across teams to improve lead to cash reporting and analytics, leveraging analytics to identify opportunities to improve processes and systems.
- Collaborate with internal stakeholders to prioritize and solve application issues, system integration deficiencies, and process breakdowns.
- Play a lead role in the administration of SFDC-integrated applications that support sales processes.
- Knowledge of quote-to-cash operations, demonstrating growing responsibilities.
- Experience with Salesforce Sales Cloud and administering sales applications, such as SalesLoft, Hubspot, and LinkedIn Sales Navigator.
- Knowledge of declarative programming (flows, approval processes, object management, LEX UI) on the SFDC platform is strongly desired.
- Understanding of the SaaS business model and cloud-based services.
- Proven creative problem-solving and analysis skills—ability to work with cross-functional teams to define and structure problems, collect and analyze data, and synthesize defendable recommendations into an action plan.
Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media, and competitive research campaigns and get measurable results from online marketing.
We've been developing our product for 16 years and have been awarded G2s Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500, and many more.
In our fast-paced environment, we value Trust, Sense of Ownership, and enthusiasm for Constant Change.
We offer flexible working arrangements, unlimited PTO, hobby benefits, and a range of other perks to support your well-being and career growth.
