IT Service Technician for Industrial Operations

hace 4 semanas

Burgos, Burgos, España Kronospan A tiempo completo

Position Overview

We are seeking an IT Support Specialist for our manufacturing facility who is motivated to advance and enhance their professional journey. In collaboration with the IT manager, the specialist will be responsible for a variety of tasks including:

Technical Responsibilities:
- Troubleshooting technical issues.
- Providing support via phone and email to users.
- Offering remote assistance to both offices and production areas.
- Configuring computers and devices.
- Overseeing system administration.
- Managing network and Wi-Fi systems.

Administrative Duties:
- Handling warranty and RMA processes, equipment inventory, licenses, etc.
- Coordinating renewals for licenses, domains, certificates, and monitoring expiration dates.
- Managing procurement with suppliers, including stock management, orders, delivery notes, and invoices.
- Preparing budgets and following up with clients.

Qualifications

Essential Qualifications:
- Proven experience in:
o Network technical support (Wi-Fi, routers, switches, IP configurations).
o Server administration.
o Telecommunications oversight.
o IT support and incident resolution.
o Management of user devices (desktops, laptops, mobile devices, operating systems).

- Proficient in English.
- Valid B1 driving license and access to a vehicle.

Educational Background:
- Higher-level vocational training.

Required Knowledge:
- Helpdesk operations, Networking, Operating Systems.

What We Offer

We are dedicated to recognizing and rewarding success with a competitive performance-based compensation package. This role presents an excellent opportunity for a career within a thriving organization that consistently delivers exceptional results.

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