Customer Service Representative for Global Food Producer

hace 3 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo
Customer Service Representative for Global Food Producer

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for a global food producer. As a key member of our customer experience team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.

Responsibilities:

  • Provide timely and effective responses to customer inquiries via email and chat
  • Offer solutions and advice to customers regarding our services
  • Contribute to a positive customer experience through responsible treatment of each contact
  • Achieve performance targets defined by the project
  • Ensure and participate in the success of the department
  • Guarantee client satisfaction and a high level of quality

Requirements:

  • Native level of German and fluent level of English
  • Passion for food
  • Professional attitude and strong customer service skills
  • Excellent listening and communication skills
  • Willingness to learn, develop, and acquire new skills
  • Dynamic and self-motivated
  • Open-minded, a real team player, and willing to work in an international and multicultural environment
  • Strong work ethic and commitment to the job, ready to contribute to the success of the company and project
  • EU Citizenship or a valid work permit for Portugal

What We Offer:

  • Competitive salary and performance bonus
  • Meal vouchers and reimbursement of transportation costs
  • Private Health Insurance and dental plan
  • Opportunity to work with a global company and collaborate with top brands
  • Fully paid training and professional development
  • Start date: ASAP

About Us:

We are a global customer experience specialist with a presence in over 50 countries and a team of over 50,000 employees. Our international hub in Lisbon is responsible for providing customer service experiences on behalf of some of the world's most progressive brands.



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