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Customer Service Representative

hace 2 meses

Barcelona, Barcelona, España Cpm International A tiempo completo
{"h1": "Customer Service Representative", "p": "At CPM International, we are seeking a highly skilled Customer Service Representative to join our team. As a representative of New Balance, you will be responsible for providing exceptional customer service to our clients worldwide. Your primary goal will be to resolve customer inquiries and issues in a timely and professional manner.

Responsibilities:

* Provide multilingual support to customers via phone, email, and chat
* Develop a sound understanding of New Balance products and services
* Offer individual solutions to customer problems
* Work collaboratively with customers to resolve issues
* Maintain accurate records of customer interactions

Requirements:

* Fluent level of English with exceptional grammar and spelling skills
* Genuine passion for delivering outstanding customer service
* Ability to deal with sensitive calls with empathy
* Strong administrative skills with a keen eye for detail
* Professional outlook and proactive approach to problem-solving

What We Offer:

* Competitive salary
* Top performance incentives
* 24 calendar days of paid holiday
* Paid bank holidays
* Employee Assistance Program
* New Balance online discounts
* Option to sign-up for discounted private health insurance
* Referral program

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Apply now and take the first step towards a rewarding career with CPM International and New Balance"}