Digital Sales Account Manager
hace 1 semana
About SoftwareOne
SoftwareOne is a leading global provider of software and cloud solutions, redefining how organizations build, buy, and manage their technology infrastructure. By helping clients migrate and modernize their workloads and applications, SoftwareOne unlocks the value of technology.
Our Mission
We empower businesses to navigate and optimize the resulting software and cloud changes, delivering a portfolio of 7,500 software brands with sales and delivery capabilities in ninety countries. Headquartered in Switzerland, we are creating a new Digital Sales Hub for EMEA in Barcelona.
The Role
We are seeking exceptional Digital Sales Account Managers for the South EMEA Region to join our talented global team. As a key player in driving revenue growth, you will be responsible for managing relationships with SME clients, ensuring exceptional service delivery, and fostering trust-based relationships.
Key Responsibilities
- Relationship Management: Build and maintain strong relationships with SME clients, understanding their needs and goals.
- Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
- Renewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
- Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
- Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
- Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
- Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies.
- Client Advocacy: Represent client interests within the organization, championing client success stories to drive referrals and testimonials.
What We Need to See from You
We are looking for passionate sales professionals who are driven to deliver excellence in customer satisfaction. If you are a sales enthusiast with a passion for building strong relationships and driving revenue growth, we want to hear from you.
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