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German IT Support Specialist

hace 2 meses

Barcelona, Barcelona, España Jl Talent Partners A tiempo completo

We are seeking a highly skilled German speaking Technical Support Specialist to join our client's team at Jl Talent Partners. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Provide technical support and resolve customer inquiries in a timely and professional manner.
  • Solve complex technical issues and provide solutions to customers.
  • Manage and prioritize customer service requests to ensure timely resolution.
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience.
  • Develop and maintain a deep understanding of our client's products and services.

Requirements:

  • German native speaker with excellent communication skills.
  • English language proficiency (B2 level or higher).
  • At least 1 year of experience in a similar technical support role.
  • EU Citizenship or Spanish residence.
  • IT Support experience (1 year or more).
  • German language proficiency (C2 level or higher).

What We Offer:

  • A competitive salary package.
  • Health coverage and private health care.
  • Relocation support package for candidates abroad.