Front Desk Representative

hace 7 días


Madrid Centro, Madrid, España Reconocida empresa A tiempo completo

Job Overview:

We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Reconocida empresa. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.

Key Responsibilities:

  • Process guest arrivals and departures in a timely and efficient manner
  • Provide personalized service and respond to guest inquiries and requests
  • Manage guest room assignments and ensure accurate room inventory
  • Process payments and handle guest transactions
  • Collaborate with other departments to resolve guest issues and concerns

Requirements:

  • High school diploma or equivalent required
  • Previous experience in a front desk or customer service role preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic math skills and accuracy with handling cash and credit transactions

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About Us:

Reconocida empresa is a leading hospitality company that values exceptional service and guest satisfaction. We are committed to providing a unique and memorable experience for our guests, and we are seeking like-minded individuals to join our team.



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