Facilities Management Professional
hace 5 días
JLL is seeking a highly skilled Facilities Management Professional to join our team. As an Assistant Facilities Manager, you will play a critical role in ensuring the smooth operation of our facilities management system, reporting, and facilities support for a distributed retail portfolio.
Key Responsibilities- Systems Administration: Manage the maintenance management system, reporting, and facilities support for a distributed retail portfolio.
- Facilities Support: Work with the Facility Management team to handle routine facility-related operations, including creating, managing, and verifying work orders, managing and clearing work order flags, and proficient management/coordinating of maintenance technicians and 3rd-party providers.
- Communication and Coordination: Communicate KPI and SLA requirements in a timely manner and partner to identify service delivery improvements and savings; manage third-party contractors/vendors with respect to work order completion.
- Work Order Management: Oversee daily work order review; follow up on work orders to ensure successful service delivery and customer experience.
- Vendor Management: Interface with vendors, including providing direction/information to vendors, facilities staff, and service providers as required to ensure excellent coordination/execution of work within client environments with minimal disruption.
- Operational Risk Management: Manage operations to mitigate operational risk.
- CMMS Management: Responsible for the overall integrity of the CMMS (Corrigo) and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives.
- Experience: 3+ years' experience in facilities management and managing CMMS/work order applications with experience overseeing food & beverage and other outside vendors.
- Customer Service: Superior customer service skills and a strong orientation to provide exceptional JLL customer experience.
- Technical Skills: Proficient in MS Office, and possess strong written, verbal, and people skills.
- Excel Skills: Must be proficient at Excel Spreadsheets and have the capability of customizing administrative reports.
- Ability to Multitask: Ability to multitask and work without direct supervision.
- Time Management: Ability to plan and manage work under time constraints.
- Education: Undergraduate degree preferred, or equivalent experience.
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