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At Accelleron, we're pushing beyond the boundaries. Building on our heritage of over 100 years of ABB Turbocharging, you'll join a team of true experts in an exciting international environment that shares a commitment to excellence, to be a trusted partner in supporting our clients in the gradual transition to sustainable industries with innovative technology, experience, and intelligent solutions.
We're driving diversity and inclusion in all dimensions as we welcome and celebrate individual differences.
Key Responsibilities- Customer Relationship Management: Establish and maintain sustainable relationships with customers, manage customer requirements, and ensure continuous communication.
- Coordination and Planning: Coordinate, plan, schedule, and oversee all Service jobs with necessary resources, spare parts, and logistics for the site.
- Contract Management: Manage customer satisfaction by ensuring Accelleron fulfills its contractual obligations and business requirements, ensuring the required quality is delivered, and health, safety, and environmental issues are competently managed.
- Service Order Process Management: Manage the Service order process in a timely manner from quotation to invoicing and cash collection.
- Reporting and Documentation: Manage all required reporting and documentation, ensuring all necessary data has been registered in a timely manner in the system.
- Inter-Unit Collaboration: Cooperate and coordinate activities with other Accelleron units and teams to harmonize service activities and maximize service sales at every opportunity, ensuring the transfer of Service findings to the product/system local business units for improvement of their offerings.
- A High School diploma (FPII) or Bachelor's degree in a related field (mechanical/marine) of study or related work experience.
- The ability to coordinate field/mixed jobs.
- Skilled for working in different environments: SAP, intranets, Apps, etc.
- Availability to participate in the 24/7 hotline support team.
- Flexibility to support customers (especially in the marine segment).
- Proficiency in Spanish and English is a must.
- Attractive compensation & benefits.
- Employee Assistance Program.
- Global parental leave program.
- Flexible working models.
We look forward to receiving your application (we suggest uploading your documents in English). For more information about Accelleron, please visit our website accelleron-
