Empleos actuales relacionados con Operations Support Specialist - Barcelona, Barcelona - Immfly
-
Italian Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoCustomer Support Specialist - Italian LanguageTeleperformance Spain, a leader in customer experience management, is looking for a highly skilled Customer Support Specialist to join our team.About the roleWe are seeking an Italian native speaker with excellent communication skills to provide top-notch support to our clients. As a Customer Support Specialist,...
-
German Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoJob Title: German Customer Support Specialist - Verification OperationsTeleperformance Spain is seeking a highly skilled German Customer Support Specialist to join our team in Barcelona. As a Verification Operations Specialist, you will be responsible for processing license, insurance, and business registrations submissions to confirm alignment with our...
-
Operations Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Level A tiempo completoAt LEVEL, we're committed to delivering exceptional customer experiences. As an Operations Support Specialist, you'll play a vital role in ensuring the smooth running of our daily activities. Your responsibilities will include:Main Responsibilities:Communicate with crews and respond to inquiriesOrganize parking cards and manage uniforms for crewsSupport...
-
Customer Support Operations Specialist
hace 3 semanas
Barcelona, Barcelona, España Marion Cantegrit Herbin A tiempo completoAt Marion Cantegrit Herbin, we're looking for a skilled Customer Support Operations Specialist to join our team. As a key member of our support team, you'll play a crucial role in ensuring our partners receive top-notch service. Your responsibilities will include analyzing reported issues, adopting solutions, and providing exceptional support to our partners...
-
German Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España German-World, Inc A tiempo completoJob Title: German Customer Support Specialist - Operations ExpertJob Summary:We are seeking a highly skilled German Customer Support Specialist - Operations Expert to join our team at German-World, Inc. As a key member of our operations team, you will be responsible for providing exceptional customer support to our clients in Germany, ensuring seamless...
-
Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Teleperformance A tiempo completoTeleperformance Operations SpecialistWe are seeking a highly skilled Teleperformance Operations Specialist to join our team in Barcelona, Spain. As a Teleperformance Operations Specialist, you will be responsible for verifying licence, insurance, and business registrations submissions to confirm alignment with our service's quality guidelines. You will also...
-
Demand Operations Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Board International A tiempo completoJob Description:At Board International, we're looking for a skilled Demand Operations Support Specialist to join our team. As a key member of our GTM Operations team, you'll play a crucial role in ensuring the smooth operation and adoption of demand operations capabilities by business users.Key Responsibilities:Provide business process and administrative...
-
Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Teleperformance Spain A tiempo completoCustomer Support Specialist - Join Teleperformance Spain in a dynamic and fast-paced environment where you will be responsible for providing exceptional customer support to our clients. As a Customer Support Specialist, you will be the first point of contact for our clients, handling their inquiries, and resolving any issues they may have.Key...
-
Operations Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Grifols A tiempo completoUnlock Your Potential in a Dynamic TeamGrifols, a global healthcare leader, is seeking an Operations Support Specialist to join our Protein Discovery team. As a key member of our Scientific Innovation Office, you will play a vital role in supporting the coordination of research programs, documentation, and operational activities.Your Key...
-
Product Operations Specialist
hace 3 semanas
Barcelona, Barcelona, España Live Nation Entertainment A tiempo completoJob Description:Product Operations SpecialistLive Nation Entertainment is seeking a highly skilled Product Operations Specialist to join our Global Client Support & Operations Organization. As a Product Operations Specialist, you will be responsible for owning the iterative roll-out of new products and features delivered by Ticketmaster's Product and...
-
Customer Support Specialist
hace 4 semanas
Barcelona, Barcelona, España Teleperformance A tiempo completoJob Description:Teleperformance is seeking a highly skilled Customer Support Specialist to join our team in Barcelona. As a key member of our operations team, you will be responsible for providing exceptional customer support to our clients. Responsibilities:Verification Operations:Process licence, insurance, and business registrations submissions to confirm...
-
Product Operations Specialist
hace 4 semanas
Barcelona, Barcelona, España Ticketmaster Spain A tiempo completoProduct Operations SpecialistJoin Ticketmaster Spain as a Product Operations Specialist and play a key role in the successful rollout of new products and features. As part of the Product Operations team, you will be responsible for ensuring the Ticketing Product Portfolio can be operated at scale without major friction.Key Responsibilities:Communicate...
-
Customer Support and Operations Specialist
hace 4 semanas
Barcelona, Barcelona, España Taxscouts A tiempo completoCustomer Support and Operations Specialist - Madrid, SpainWe are seeking a highly motivated and organized Customer Support and Operations Specialist to join our team in Madrid, Spain. As a key member of our operations team, you will be responsible for providing top-notch support to our customers and accountants, ensuring that every tax return is completed...
-
Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España Teleperformance A tiempo completoCustomer Support SpecialistTeleperformance Spain is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer support to our clients.Responsibilities:Verification Operations: Verify licence, insurance, and business registrations submissions to...
-
Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España Teleperformance A tiempo completoCustomer Support SpecialistTeleperformance Spain is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer support to our clients.Responsibilities:Verification Operations: Verify licence, insurance, and business registrations submissions to...
-
Sales Operations Specialist
hace 4 semanas
Barcelona, Barcelona, España Autodesk A tiempo completoJob Title: Sales Operations SpecialistFusion, the industry-leading cloud-based software for design and manufacturing from Autodesk, is seeking a Sales Operations Specialist to enhance efficiency and implement strategic initiatives.In this role, you will optimize sales operations tools, provide support to global sales leadership and sales representatives, and...
-
Barcelona, Barcelona, España Amazon A tiempo completoJob Title: Vendor Support Specialist Social Responsibility OperationsAmazon is committed to being the most customer-centric company on Earth. To achieve this, we need to develop leaders who can represent and innovate on behalf of a diverse and demanding global customer base. The Global Procurement Organization (GPO) identifies and procures goods and services...
-
Barcelona, Barcelona, España Amazon A tiempo completoJob Title: Vendor Support Specialist Social Responsibility OperationsAmazon is committed to being the most customer-centric company on Earth. To achieve this, we need to develop leaders who can represent and innovate on behalf of a diverse and demanding global customer base. The Global Procurement Organization (GPO) identifies and procures goods and services...
-
IT Operations Specialist
hace 2 semanas
Barcelona, Barcelona, España Werfen A tiempo completoJob Overview Werfen is seeking a highly skilled IT Operations Specialist to join our team. As an IT Operations Specialist, you will be responsible for implementing and maintaining our IT solutions aimed at managing Clinical Laboratories. Key Responsibilities Implement IT solutions while ensuring compliance with best practices. Maintain assertive...
-
Spanish Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Teleperformance A tiempo completoWe are looking for a highly skilled Customer Support Specialist to join our team at Teleperformance Spain. As a Customer Support Specialist, you will be responsible for providing reactive phone and/or email support for live advertisers, verifying operations, and ensuring compliance with quality guidelines.Responsibilities:Verification Operations: Process...
Operations Support Specialist
hace 2 meses
About the Role
We are seeking a highly motivated and detail-oriented Operations Support Specialist to join our team at Immfly. As a key member of our operations team, you will be responsible for providing technical and operational assistance to our customers, ensuring seamless support and minimizing the impact on daily operations.
Key Responsibilities
- Manage and resolve technical issues reported by users through the Jira platform or phone calls.
- Collaborate closely with development, product, and technology teams to ensure prompt resolution of issues.
- Acquire a deep understanding of how our digital solutions work.
- Receive, categorize, and prioritize tickets in Jira related to technical issues, change requests, and operational inquiries.
- Diagnose and resolve system issues or escalate them to the appropriate team when necessary.
- Continuously monitor open tickets, ensuring they are resolved within established timeframes, and maintain constant communication with affected users.
- Facilitate communication between users and development teams, ensuring all parties are informed about the status and progress of tickets.
- Keep detailed records of incidents, solutions implemented, and best practices in the company's Confluence knowledge base.
- Identify patterns in incidents to suggest improvements in processes and tools used, aiming to reduce the recurrence of issues.
- Provide guidance and training to users on the proper use of internal systems and tools, helping to prevent common issues.
- Support the area Manager on administrative tasks.
Requirements
- 1-3 years of experience in a customer-focused position in a technical support role, preferably in software or IT.
- Knowledge of Hardware support (mobile), Database, Google and Microsoft Office Suite.
- Knowledge of Jira.
- Knowledge of Confluence, SQL, Postman, and Developer tools in Web environments is desirable.
