Vendor Support Specialist Social Responsibility Operations
hace 2 semanas
Amazon is committed to being the most customer-centric company on Earth. To achieve this, we need to develop leaders who can represent and innovate on behalf of a diverse and demanding global customer base. The Global Procurement Organization (GPO) identifies and procures goods and services at the best value for business, maintaining the quality of products and ensuring that alternative sources of supply are available.
Job SummaryWe are seeking a Vendor Support Specialist Social Responsibility Operations to join our team. As a key member of the GPO Social Responsibility team, you will work closely with Amazon's Social Responsibility team and the Global Procurement Organization to execute and support the mechanisms to meet Amazon's human rights principles and Supply Chain Standards.
Key Responsibilities- Execute the audits scheduling activities with Global Operations suppliers as per the Social Responsibility (SR) audit program while collaborating with GPO teams (such as Category, SPO), internal business partners (WWSR, Operations, Legal) and external partners (audit companies); this will involve sending communications and follow up with suppliers, escalate to supplier managers and other relevant stakeholders as per the process while ensuring daily reporting and the SR audit database is kept up to date.
- Execute the process on managing suppliers rejecting audits by following the guidelines and framework validated by Legal teams.
- Support the execution of activities required to prepare SR audits which will be conducted on Amazon site through regular communication and support to provide to local teams and stakeholders.
- Review new and existing suppliers to ensure accuracy on contact information, such as Amazon supplier manager, supplier POC, supplier email address, supplier phone number.
- Assist and support the audit remediation activities for suppliers identified with high-risk findings.
- Handle day-to-day queries and issues (constantly thinking about how to invent and simplify to improve).
- B2/C1 English level.
- Knowledge in MS Office, specifically in Excel.
- Preferred Qualifications: B2 in Spanish, French, Italian, German.
- Able to resolve day-to-day problems and focus on delivering results.
- Good attention to detail and organizational skills.
- Able to prioritize in complex, fast-paced environment, good time management.
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