Medical Information Specialist
hace 24 horas
About the Role:
We are seeking a highly skilled Medical Information Specialist to join our team at EVERSANA. As a Medical Information Specialist, you will play a critical role in delivering industry-leading services to our clients, including call center staffing, adverse event intake, and medical writing.
Key Responsibilities:
- Translate English documents into target languages and deliver translated responses via phone or writing.
- Triage and respond to drug information inquiries from healthcare professionals and consumers.
- Disseminate drug information verbally or in writing.
- Identify adverse events and product complaints during customer interactions and generate initial reports in compliance with EVERSANA and client SOPs.
- Utilize writing skills for adverse event and product complaint narratives, as well as medical inquiry custom responses.
- Coordinate processes for responding to quality-related complaints, involving interactions with Quality Assurance, Regulatory Affairs, and complainant personnel.
- Utilize drug information skills to critically evaluate medical literature for researching and developing information for written dissemination to healthcare professionals.
- Miscellaneous projects, including market and competitive product research, system development, sales training projects, and field liaison support.
- Medical Writing.
- On-call responsibilities as assigned.
Requirements:
- Life Sciences or healthcare degree or equivalent.
- Strong clinical background and excellent verbal/written communication skills.
- English C1 level is obligatory, with mother tongue fluency in English and Czech required.
- Strong translation skills.
Preferred Qualifications:
- Pharma D/M Pharma degree or other degrees such as Master of Science (MSc) in Life Sciences or healthcare.
- Call Center, Medical Information, pharmaceutical industry, and clinical experiences, including medical writing.
- Fluent English along with Czech, with other European languages highly desirable.
- Computer proficiency in Microsoft Word, Excel, and other Window applications, as well as Medical Information Management Systems, Safety Databases, or equivalent.
- Positive attitude and energy, with the ability to develop and articulate ideas and information that generate understanding and create a climate that motivates and encourages others to participate.
- Innovator, transforming creative ideas into original solutions that positively impact the company's performance.
- Highly Principled, with unquestionable integrity, credibility, and character, demonstrating high moral and ethical behavior.
What We Offer:
- Competitive wages and above-market salary structures as part of our total rewards program.
- Generous employer matching retirement solutions.
- Leading health, dental, and vision insurance products.
- Employer-funded tuition reimbursement.
- Remote and hybrid work across the globe.
- Generous paid time off, including company holidays.
- Company-provided training and development.
- Employee Assistant Programs, offering financial, work-life balance, legal solutions, and more to employees at no cost.
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