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Medical Information Specialist with Pharmacovigilance Expertise

hace 2 meses


Madrid, Madrid, España IQVIA A tiempo completo
About the Role

We are seeking a highly skilled Medical Information Specialist to join our IQVIA Safety Operations team. As a key member of our team, you will play a critical role in providing medical information and adverse event intake services to healthcare professionals and patients worldwide.

Responsibilities
  • Provide phone support to healthcare professionals and consumers regarding adverse events, product quality complaints, medical inquiries, and other needs.
  • Process lifecycle safety operational data, perform data entry, and drive case closure.
  • Receive and document incoming telephone calls and emails from investigative sites or other sources reporting safety data.
  • Collaborate with the Lifecycle safety team to build a positive and collaborative team environment.
  • Provide regular feedback to operations team managers on project metrics and challenges.
Requirements
  • Bachelor's Degree in a Life Science is required.
  • Excellent written and verbal skills in English (min. C1) and Danish (min. C2/native).
  • Experience in Lifecycle safety (Pharmacovigilance, CEVA, Medical Information, Safety Publishing, Risk Management) is an asset.
  • Excellent attention to detail and accuracy maintaining consistently high-quality standards.
About IQVIA

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.