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Medical Information and Adverse Event Specialist
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About Iqvia Argentina
Iqvia Argentina is a leading provider of end-to-end safety solutions for major pharmaceutical companies. Our team plays a crucial role in designing, building, and executing safety solutions that ensure patient safety.
Job Summary
We are seeking a Medical Information and Adverse Event Specialist to join our team. This role will involve providing phone support to healthcare professionals and consumers, processing safety and product quality information, and collaborating with our Lifecycle safety team.
Responsibilities
- Provide phone support to healthcare professionals and consumers regarding adverse events, product quality complaints, medical inquiries, and product support.
- Process Lifecycle safety operational data, perform data entry, and code medical terminology.
- Receive and document incoming telephone calls and emails from investigative sites or other sources reporting safety data.
- Build a positive team environment and provide training and mentoring to less experienced team members.
- Provide regular feedback to operations team managers and customer delivery managers on project metrics and challenges.
- Liaise with project managers to identify issues and propose solutions.
Requirements
- Bachelor's Degree in a Life Science.
- Excellent written and verbal skills in English and Danish.
- Experience in Lifecycle safety is an asset.
About the Role
This role can be conducted either home-based, hybrid, or office-based. The choice is yours. As a Medical Information and Adverse Event Specialist, you will be at the forefront of patient safety, working closely with healthcare professionals and consumers to ensure the safety of pharmaceutical products.
