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Bilingual Customer Support Specialist
hace 3 meses
Embark on a rewarding career journey
We are in search of a Customer Service Specialist fluent in French to enhance our diverse team comprising over 54 nationalities.
This position offers a unique opportunity to contribute significantly within a vibrant, multicultural, and dedicated team environment.
Key Responsibilities:
- Engage with targeted healthcare professionals and monitor their involvement.
- Reach out to new healthcare professionals to encourage participation in our research initiatives.
- Conduct follow-up communications with participants to maximize engagement rates.
- Proactively inform management of any issues or deviations from established protocols.
Ideal Candidate Profile: Skills & Qualifications
- Bilingual proficiency in French is essential.
- Strong attention to detail and organizational capabilities, with the ability to meet tight deadlines.
- Professional communication skills, both verbal and written.
- Experience in multinational corporate environments is advantageous.
- Additional responsibilities may include documentation, correspondence, troubleshooting, and occasional translation tasks.
Why Choose IQVIATM
- Recognized as one of the top workplaces in Spain.
- Featured in FORTUNE Magazine's list of the World's Most Admired Companies.
- Awarded for excellence in contract research services.
- Acknowledged for outstanding relationships with research sites.
- Listed among the best service providers globally in outsourcing.
IQVIATM is an equal opportunity employer. We base our employment decisions on qualifications and merit, ensuring a discrimination-free workplace.
We understand that achieving meaningful outcomes requires not only the right strategies but also the right talent. No matter your role, we encourage you to envision a transformative future in healthcare with us. You will have the chance to play a pivotal role in advancing healthcare and we are committed to supporting your career aspirations.
IQVIA stands as a premier global provider of advanced analytics, technology solutions, and clinical research services tailored for the life sciences sector. We are dedicated to pushing the limits of human and data science to create significant impacts that aid our clients in fostering a healthier world.
