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Technical Support Specialist

hace 2 meses

Barcelona, Barcelona, España Blu Selection A tiempo completo

Job Summary

We are seeking a highly skilled and motivated Technical Support Specialist to join our team at Blu Selection. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities

  • Provide technical support and troubleshooting services to clients via various communication channels
  • Address customer inquiries and resolve issues in a timely and professional manner
  • Maintain accurate records of customer interactions and update client accounts as necessary
  • Collaborate with internal teams to ensure seamless delivery of services and high-quality customer experience
  • Stay up-to-date with industry trends and best practices to continuously improve technical support services

Requirements

  • Native level of Dutch and good level of English
  • Interest in technical support and troubleshooting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Reliability and discretion when handling sensitive customer information

About Us

Blu Selection is a Belgian Business Process Outsourcing company that provides quality services in customer experience and business consultancy. We are committed to creating a safe and inclusive work environment for our employees and are looking for talented individuals to join our multilingual team.