Housekeeping Operations Manager
hace 2 semanas
At SLS Barcelona, we're seeking a highly motivated and experienced Assistant Housekeeping Manager to join our team. As a key member of our housekeeping department, you will be responsible for assisting the Housekeeping Manager in all daily operations and overall department management.
Key Responsibilities:- Assist the Housekeeping Manager in controlling budget and monthly financial closure of department costs.
- Ensure all departmental service standards and sequences of service are upheld.
- Work collaboratively with all housekeeping partners on a day-to-day basis.
- Maintain a close relationship with the Front Office and Engineering Team.
- Ensure guest satisfaction by addressing guest issues as they arise and providing prompt correspondence if necessary.
- Maintain proper inventory levels, managing cost per room for supplies.
- Support in managing day-to-day staffing requirements.
- Plan, assign work, and establish performance and development goals for employees.
- Provide mentoring, coaching, and regular feedback to help manage conflict and improve employee performance.
- Check that public areas, guest rooms/suites, equipment, and linens are clean and in good repair, advising team members of areas for improvement.
- Supervise laundry operations.
- Support in handling complaints and special requests of guests, VIPs, and repeat visitors to achieve complete guest satisfaction.
- Ensure staff is properly trained and has the tools and equipment to carry out job duties.
- Promote teamwork and quality service through daily communication and coordination with other department managers.
- May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods.
- Perform housekeeping duties as necessary, including making beds, vacuuming, and cleaning guest suites to ensure guest satisfaction.
- Minimum of 3 years of housekeeping experience, preferably in an upscale or lifestyle brand hotel.
- Previous experience with the pre-opening of a hotel is a big plus.
- Someone who understands, celebrates, and embraces the SLS brand values.
- Proven team leader with a high level of energy and motivation, natural at managing and inspiring others.
- Ability to multitask, work in a fast-paced environment, meet deadlines, and have a high-level attention to detail.
- Excellent verbal and written communication skills.
- Fluent in Spanish and English.
- Ability to make people feel good - your team, guests, and colleagues alike.
- Excellent relationship builder, confident in working with other teams and leaders.
- Ability to take ownership of important issues, solve problems, and make effective decisions.
- Quick learner who can adapt to SLS's unique culture.
- Humble and open to ideas, leaving ego at the door to help get things done.
- Willingness to do things differently and try (almost) everything once.
- The opportunity to join an innovative, fast-growing, international group committed to building a global brand.
- The chance to challenge the norm and work in a creative and rewarding environment.
- Become part of a passionate team creating great hospitality experiences.
- A competitive package and plenty of opportunity for development.
- Excellent discounts across the entire Ennismore family of brands.
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Housekeeping Operations Manager
hace 4 días
Barcelona, Barcelona, España Sls Barcelona A tiempo completoHousekeeping Operations ManagerAt SLS Barcelona, we are seeking a highly motivated and experienced Housekeeping Operations Manager to join our team. As a key member of our housekeeping department, you will be responsible for assisting the Housekeeping Manager in all daily operations and overall department management.Key Responsibilities:• Assist the...
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Housekeeping Operations Manager
hace 1 semana
Barcelona, Barcelona, España Sls Barcelona A tiempo completoHousekeeping Operations ManagerAt SLS Barcelona, we are seeking a highly motivated and experienced Housekeeping Operations Manager to join our team. As a key member of our housekeeping department, you will be responsible for assisting the Housekeeping Manager in all daily operations and overall department management. This includes controlling budget and...
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Housekeeping Operations Manager
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Barcelona, Barcelona, España Sls Barcelona A tiempo completoHousekeeping Operations ManagerAt SLS Barcelona, we are seeking an experienced Housekeeping Operations Manager to join our pre-opening team. As a key member of our housekeeping department, you will be responsible for supervising the overall operation of the housekeeping team. Your duties will include assisting the Housekeeping Manager in daily operations,...
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Barcelona, Barcelona, España Sls Barcelona A tiempo completoAssistant Housekeeping ManagerAt SLS Barcelona, we're seeking a highly motivated and experienced Assistant Housekeeping Manager to join our team. As a key member of our housekeeping department, you will be responsible for assisting the Housekeeping Manager in all daily operations and overall department management.Key Responsibilities:Assist the Housekeeping...
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