Field Technical Support Specialist

hace 2 días

Almería, Almería, España Beckman Coulter Diagnostics A tiempo completo

Unlock Your Potential in a Dynamic Diagnostic Environment

At Beckman Coulter Diagnostics, we're committed to advancing the laboratory and driving scientific progress. As a key member of our team, you'll play a vital role in delivering exceptional customer support and ensuring the seamless operation of our diagnostic equipment.

About the Role

  • Provide frontline technical support to customers, resolving issues and concerns through expert troubleshooting and problem-solving skills.
  • Collaborate with cross-functional teams to drive customer satisfaction and retention, ensuring our products meet the highest standards of quality and performance.
  • Develop and maintain in-depth knowledge of our diagnostic equipment, products, and tools, staying up-to-date with industry trends and advancements.

Requirements

  • Technical or University degree in Biomedical, Instrumentation, Electrical Engineering, or a related field.
  • 2-3 years' experience in a similar role or customer-facing position, with a strong background in technical support and troubleshooting.
  • Fluent in Spanish and English verbal and written communication skills.
  • Valid driving license and willingness to travel up to 70% of the time.
  • Availability to relocate to Almeria, Spain.

What We Offer

  • A dynamic and supportive work environment that fosters growth and development.
  • A clear Development Pathway program to help you build your skills and expertise.
  • The opportunity to work with a leading diagnostic company, driving innovation and progress in the laboratory.

Join Our Team

At Beckman Coulter Diagnostics, we're passionate about creating a workplace that values diversity, inclusivity, and collaboration. If you're a motivated and customer-focused individual with a passion for diagnostic equipment and technical support, we encourage you to apply for this exciting opportunity.

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