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Field Technical Support Specialist
hace 2 meses
At Beckman Coulter Diagnostics, we're committed to advancing and optimizing the laboratory to drive scientific progress and improve patient lives. As a Field Technical Support professional, you'll play a critical role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities:- Provide frontline support to customers, resolving technical issues and ensuring seamless product performance.
- Collaborate with cross-functional teams to drive customer satisfaction and retention.
- Develop and maintain in-depth knowledge of our products, tools, and industry trends.
- Technical or university degree in Biomedical, Instrumentation, Electrical Engineering, or related field.
- 2-3 years' experience in a similar role or customer-facing position.
- Fluency in Spanish and English, both verbally and in writing.
- Valid driving license and willingness to travel up to 70% of the time.
- A clear Development Pathway program to support your growth and development.
- A strong leadership team and opportunities to work on key projects.
- A dynamic and supportive work environment that values diversity and inclusion.
At Beckman Coulter Diagnostics, we're dedicated to creating a better, more sustainable workforce. We offer flexible remote work arrangements for eligible roles and are committed to providing enriching careers that meet the needs of our associates.
