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Field Technical Support Specialist
hace 1 mes
We are seeking a highly skilled Field Technical Support Specialist to join our team at Beckman Coulter Diagnostics. As a key member of our Customer Care function, you will be responsible for providing frontline support to our customers by resolving technical issues and providing expert troubleshooting services.
This is a fantastic opportunity to work with a leading diagnostics company and contribute to the development of our customer service organization. If you have a strong technical background and excellent communication skills, we encourage you to apply.
Key Responsibilities- Provide technical support to customers through phone, email, and on-site visits
- Diagnose and resolve technical issues with Beckman Coulter equipment
- Develop and maintain knowledge of our products and services
- Collaborate with internal teams to resolve customer issues and improve service delivery
- Technical or University degree in Biomedical, Instrumentation, Electrical Engineering
- 2-3 years' experience in a similar role or in a customer-facing position
- Fluent in Spanish and English verbal and written
- Valid driving license and availability to travel up to 70% of the time
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
