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Field Technical Support Specialist
hace 1 mes
Job Summary: We are seeking a highly skilled Field Technical Support Specialist to join our team at Beckman Coulter Diagnostics. As a key member of our Customer Care function, you will be responsible for providing frontline support to our customers by resolving technical issues and problems through troubleshooting and technical expertise.
Key Responsibilities:
- Develop and build knowledge to understand the industry, the company, the products, tools, and the team.
- Be supported by a strong leadership team and involved in key projects to deliver successful installations for our customers.
- Complete troubleshooting, installation, validation, preventative maintenance, modifications, and repairs on Beckman Coulter equipment.
Requirements:
- Technical or University degree in Biomedical, Instrumentation, Electrical Engineering.
- 2-3 years' experience in a similar role or in a customer-facing one.
- Fluent in Spanish and English verbal and written.
- Valid driving license and availability to travel up to 70% of the time.
- Availability to move to Almeria.
Preferred Qualifications:
- Demonstrated ability diagnosing and repairing mechanical, electromechanical, robotics, and/or electronic medical equipment, IT repair experience in laboratory, as a Field Service Engineer or Biomedical Engineer.
