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Field Technical Support Specialist
hace 1 mes
At Beckman Coulter Diagnostics, we are committed to advancing and optimizing the laboratory to move science and healthcare forward. Our team is dedicated to providing exceptional support to our customers, and we are seeking a skilled Field Technical Support Specialist to join our team.
The successful candidate will be responsible for providing frontline support to our customers, resolving technical issues and problems through troubleshooting and technical expertise. This is a key role in driving customer satisfaction and retention, and the successful candidate will be a key member of our Customer Care function.
We offer a clear Development Pathway program to support the growth and development of our teams, and our strong leadership team is committed to delivering successful installations for our customers. If you are a motivated and skilled individual who is passionate about delivering exceptional customer support, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Develop and build knowledge to understand the industry, the company, the products, tools, and the team.
- Be supported by a strong leadership team, involved in key projects to deliver successful installations for our customers.
- Complete troubleshooting, installation, validation, preventative maintenance, modifications, and repairs on Beckman Coulter equipment.
