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Dutch Customer Service Representative

hace 2 meses


Barcelona, Barcelona, España Recruit4. Work A tiempo completo
About the Role

We are seeking a highly skilled and motivated Dutch-speaking customer service professional to join our team at Recruit4. Work. As a Customer Service Advisor, you will be the primary point of contact for customers with inquiries or issues related to a banking application.

Key Responsibilities
  • Provide exceptional customer service and support via phone, email, or other communication channels
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Stay up-to-date with product knowledge and features to effectively address customer inquiries
Requirements
  • Fluent in Dutch (C2) and working proficiency in English
  • Previous call center experience is an asset, but not required
  • Basic computer skills and ability to learn new software
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Flexibility to work varied shifts, including evenings and weekends
What We Offer
  • A competitive market-based salary with bonus potential
  • A comprehensive benefits package, including meal cards, transport cards, and private insurance
  • Opportunities for growth and professional development
  • A dynamic and supportive work environment
Location

Barcelona, Spain