Dutch Customer Service Representative

hace 2 semanas


Barcelona, Barcelona, España Teleperformance A tiempo completo
Customer Service Representative - Dutch

Teleperformance Spain, a leading provider of contact center services, is seeking a highly skilled Customer Service Representative to join their team.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and chat
  • Route customer inquiries to the appropriate department
  • Meet and exceed customer satisfaction targets
  • Develop and maintain a working knowledge of our products and services

Requirements:

  • Native level of Dutch language proficiency
  • Excellent communication and interpersonal skills
  • Minimum of 2 years customer service experience
  • Ability to work in a fast-paced environment
  • IT literate with knowledge of Salesforce.com

Benefits:

  • Full-time position with a competitive salary
  • Hybrid working model in Barcelona
  • Relocation support
  • 1 week of initial training
  • Permanent presence of coaches for personal and professional development

About Teleperformance:

Teleperformance is the world's largest provider of contact center services, with over 4,700 employees in 10 sites. We are committed to providing excellent customer service and creating a great work environment for our employees.



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