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Technical Support Specialist

hace 2 meses

Barcelona, Barcelona, España Sin nombre A tiempo completo

**About Sin nombre**

Sin nombre is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide.

**Job Summary**

We are seeking an IT Technical Support Specialist with German and English language skills to join our team at Sin nombre. The successful candidate will work in special rotation, including during out of office hours, to provide technical support to our customers.

**Key Responsibilities**

• Provide technical support to customers via phone, email, and in-person

• Troubleshoot and resolve technical issues in a timely and efficient manner

• Collaborate with internal teams to resolve complex technical issues

• Communicate effectively with customers to understand their technical needs and provide solutions

• Work in a fast-paced environment with multiple priorities and deadlines

• Participate in on-call rotations to provide 24/7 support

**Requirements**

• Fluency in German and English languages

• Strong problem-solving and analytical skills

• Excellent communication and interpersonal skills

• Ability to work in a team environment and collaborate with others

• Strong attention to detail and organizational skills

• Ability to work in a dynamic and fast-paced environment

**What We Offer**

• Competitive salary and benefits package

• Opportunities for career growth and professional development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance

• Professional training and development opportunities