Network Support Specialist

hace 6 días

Madrid Centro, Madrid, España Eurovision Services A tiempo completo
About the Role

Eurovision Services is seeking a skilled Network Support Specialist to join our Global Operations & Engineering team in Madrid, Spain.

Key Responsibilities
  • Provide exceptional technical support to our global media network (FiNE) as part of the Network Operations Centre (NOC).
  • Be responsible for pre-empting all possible faults and have a plan ready if any of these faults occur.
  • Log and track incidents and service requests in our ticketing system and assign them to the relevant teams.
  • Evaluate and escalate incidents to Level 3 support when necessary.
  • Interface with fiber suppliers to plan and execute fiber outages and maintenance works affecting our FiNE network.
  • Manage communication between end users and ICT support teams.
  • Promote process automation and participate in the setup of monitoring solutions to improve service efficiency.
  • Produce documentation in English.
  • Provide exceptional customer service to all customers (internal and external).
  • Work during office hours with evenings and weekends on-call on a rotating basis.
Requirements
  • Experience working as part of a technical support team with relevant technologies.
  • Knowledge of LAN and WAN topologies, IP infrastructure, and advanced troubleshooting methodologies.
  • Experience with network monitoring solutions, Linux, and Windows.
  • System administration skills and strong problem-solving abilities.
  • Self-management and ability to work independently with limited supervision.
  • Good communication and interpersonal skills, ability to work effectively with remote teams.
  • Ability to work flexible hours and on call on a rotating basis covering 24/7 environments.
Desirable Skills
  • Experience working collaboratively with geographically distributed and international teams.
  • Experience in working on live sports events in a broadcasting environment.
  • Knowledge of digital video concepts.
  • ITIL certification.
About Eurovision Services

Eurovision Services is a leading media services provider, delivering end-to-end solutions for event organisers, media organisations, and sport federations. We aim to be the first-choice media services provider by providing new, better, and different ways to access and deliver content and services.

We guarantee to maximise content value while leaving customers free to focus on every other aspect of running successful events. Our service portfolio is designed to offer agility and ability to enhance and adapt content to the needs of all digital platforms.

  • Network Support Specialist

    hace 1 día

    Madrid Centro, Madrid, España Eurovision Services A tiempo completo

    Network Support SpecialistEurovision Services is seeking a skilled Network Support Specialist to join our Global Operations & Engineering team in Madrid, Spain.About the RoleThe successful candidate will be responsible for providing exceptional technical support to our global media network (FiNE). This will involve working as part of the Network Operations...

  • Network Support Specialist

    hace 19 horas

    Madrid Centro, Madrid, España Eurovision Services A tiempo completo

    Network Support SpecialistEurovision Services is seeking a skilled Network Support Specialist to join our Global Operations & Engineering team in Madrid, Spain.About the RoleThe successful candidate will be responsible for providing exceptional technical support to our global media network (FiNE). This will involve working as part of the Network Operations...

  • Network Support Specialist

    hace 2 días

    Madrid, Madrid, España Tech Domain A tiempo completo

    Job Summary: Tech Domain is seeking a skilled Network Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing on-site technical support and assistance to our clients.Key Responsibilities:Provide technical support and troubleshooting for IT and networking-related issuesInstall and replace hardware...

  • Network Support Specialist

    hace 3 días

    Madrid, Madrid, España Tech Domain A tiempo completo

    Job Summary: Tech Domain is seeking a skilled Network Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing on-site technical support and assistance to our clients.Key Responsibilities:Provide technical support and troubleshooting for IT and networking-related issuesInstall and replace hardware...

  • Wireless Network Support Specialist

    hace 6 días

    Madrid, Madrid, España CommScope A tiempo completo

    Job DescriptionJob Title: Wireless Network Support SpecialistJob Summary:We are seeking a highly skilled Wireless Network Support Specialist to join our team at CommScope. As a key member of our Technical Customer Experience Centre (TAC), you will be responsible for providing exceptional technical support to our premium enterprise wireless customers.Key...

  • Wireless Network Support Specialist

    hace 6 días

    Madrid, Madrid, España CommScope A tiempo completo

    Job DescriptionJob Title: Wireless Network Support SpecialistJob Summary:We are seeking a highly skilled Wireless Network Support Specialist to join our team at CommScope. As a key member of our Technical Customer Experience Centre (TAC), you will be responsible for providing exceptional technical support to our premium enterprise wireless customers.Key...

  • Wireless Network Support Specialist

    hace 2 días

    Madrid, Madrid, España CommScope A tiempo completo

    Job DescriptionJob Title: Wireless Network Support SpecialistJob Summary:We are seeking a highly skilled Wireless Network Support Specialist to join our team at CommScope. As a key member of our Technical Customer Experience Centre (TAC), you will be responsible for providing exceptional technical support to our premium enterprise wireless customers.Key...

  • Wireless Network Support Specialist

    hace 3 días

    Madrid, Madrid, España CommScope A tiempo completo

    Job DescriptionJob Title: Wireless Network Support SpecialistJob Summary:We are seeking a highly skilled Wireless Network Support Specialist to join our team at CommScope. As a key member of our Technical Customer Experience Centre (TAC), you will be responsible for providing exceptional technical support to our premium enterprise wireless customers.Key...

  • Network Support Specialist

    hace 2 días

    Madrid, Madrid, España Eurovision Services A tiempo completo

    About Eurovision ServicesEurovision Services is a leading provider of operational services for the global media industry. Our team is responsible for delivering high-quality services, achieving ambitious operational objectives, and implementing reliable solutions to provide outstanding value and services for our customers.Job SummaryWe are seeking a highly...

  • Network Support Specialist

    hace 3 días

    Madrid, Madrid, España Eurovision Services A tiempo completo

    About Eurovision ServicesEurovision Services is a leading provider of operational services for the global media industry. Our team is responsible for delivering high-quality services, achieving ambitious operational objectives, and implementing reliable solutions to provide outstanding value and services for our customers.Job SummaryWe are seeking a highly...

  • Network Support Specialist

    hace 6 días

    Madrid, Madrid, España Eurovision Services A tiempo completo

    **Job Summary**Eurovision Services is seeking a skilled Network Support Engineer to join our Global Operations & Engineering team in Madrid, Spain. As a key member of our Network Operations Centre (NOC), you will provide exceptional technical support to our global media network (FiNE).**Key Responsibilities**Provide Level 1 and Level 2 technical support for...

  • Network Support Specialist

    hace 7 días

    Madrid, Madrid, España Eurovision Services A tiempo completo

    **Job Summary**Eurovision Services is seeking a skilled Network Support Engineer to join our Global Operations & Engineering team in Madrid, Spain. As a key member of our Network Operations Centre (NOC), you will provide exceptional technical support to our global media network (FiNE).**Key Responsibilities**Provide Level 1 and Level 2 technical support for...

  • Network Security Sales Specialist

    hace 1 día

    Madrid Centro, Madrid, España TD Synnex A tiempo completo

    About TD SYNNEX:As a Fortune 500 global corporation, TD SYNNEX values its diverse workforce of 22,000 employees. With operations in over 100 countries, our mission is to provide top-notch cybersecurity solutions, empowering businesses and individuals to navigate the digital world safely and efficiently.About the Role:As a Network Security Sales Specialist,...

  • Network Security Sales Specialist

    hace 21 horas

    Madrid Centro, Madrid, España TD Synnex A tiempo completo

    About TD SYNNEX:As a Fortune 500 global corporation, TD SYNNEX values its diverse workforce of 22,000 employees. With operations in over 100 countries, our mission is to provide top-notch cybersecurity solutions, empowering businesses and individuals to navigate the digital world safely and efficiently.About the Role:As a Network Security Sales Specialist,...

  • Network Support Specialist

    hace 5 días

    Madrid, Madrid, España Eurovision Services A tiempo completo

    About the RoleEurovision Services is seeking a skilled Network Support Engineer to join our Global Operations & Engineering team in Madrid, Spain.The successful candidate will provide exceptional technical support to our global media network (FiNE) as part of the Network Operations Centre (NOC). This role involves working collaboratively with geographically...

  • Network Support Specialist

    hace 5 días

    Madrid, Madrid, España Eurovision Services A tiempo completo

    About the RoleEurovision Services is seeking a skilled Network Support Engineer to join our Global Operations & Engineering team in Madrid, Spain.The successful candidate will provide exceptional technical support to our global media network (FiNE) as part of the Network Operations Centre (NOC). This role involves working collaboratively with geographically...

  • Network Infrastructure Specialist

    hace 5 días

    Madrid, Madrid, España Antal International Network A tiempo completo

    **About Antal International Network**We are a dynamic organization dedicated to ensuring the seamless operation of our global network and communication infrastructure, while upholding high security standards.**Job Summary**We are seeking an experienced Network Infrastructure Specialist to play a pivotal part in managing our network infrastructure, ensuring...

  • Network Infrastructure Specialist

    hace 5 días

    Madrid, Madrid, España Antal International Network A tiempo completo

    **About Antal International Network**We are a dynamic organization dedicated to ensuring the seamless operation of our global network and communication infrastructure, while upholding high security standards.**Job Summary**We are seeking an experienced Network Infrastructure Specialist to play a pivotal part in managing our network infrastructure, ensuring...

  • Network Support Specialist

    hace 2 días

    Madrid, Madrid, España Eurovision Services A tiempo completo

    About the RoleEurovision Services is seeking a highly skilled Network Support Engineer to join our Global Operations & Engineering team in Madrid, Spain.Key ResponsibilitiesProvide exceptional technical support to our global media network (FiNE) as part of the Network Operations Centre (NOC)Be responsible for pre-empting all possible faults and have a plan...

  • Network Support Specialist

    hace 2 días

    Madrid, Madrid, España Eurovision Services A tiempo completo

    About the RoleEurovision Services is seeking a highly skilled Network Support Engineer to join our Global Operations & Engineering team in Madrid, Spain.Key ResponsibilitiesProvide exceptional technical support to our global media network (FiNE) as part of the Network Operations Centre (NOC)Be responsible for pre-empting all possible faults and have a plan...