Cloud Success Specialist
hace 4 días
We are seeking a highly skilled Cloud Success Specialist to join our team in Barcelona. As a key member of our EMEA Customer Success team, you will be responsible for driving revenue growth with our subscription customers across the Middle East.
Key Responsibilities:
- Maximize customer success through proactive engagement and support.
- Attain a minimum of 100% of goals for customer check-ins, customer adoption, and renewal rates.
- Maintain timely and accurate records of all customer interactions and data.
- Act as the customer's advocate, engaging other departments within Nutanix when necessary, to ensure successful resolution.
- Maintain a high level of daily activity, including customer and internal calls, meetings, and customer research.
About You:
- Experience in high-tech customer-facing roles, such as Customer Success, Technical Support, or Sales.
- Fluent in English; fluency in Arabic would be an advantage.
- Must have permission to work in Spain/EU.
- Experience working with software subscription customers.
- Proven track record of overachieving in a metrics-driven environment.
- Knowledge of data center technologies, including virtualization, storage, servers, security, Cloud, and networking.
- Experience partnering cross-functionally with Sales and Customer Support.
- Great earnings potential, with achievable targets and uncapped commission, tied to accelerators.
- Hybrid and flexible work options.
- Work as part of a truly global team.
- Great growth potential, with opportunities to make your mark and advance your career.
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