German Technical Support Specialist

hace 3 semanas


Barcelona, Barcelona, España Job Squad A tiempo completo
About the Job

We are seeking a highly skilled Technical Support Agent to join our team at Job Squad. As a Technical Support Agent, you will be the first point of contact between our customers and our company, providing top-notch support and resolving technical issues with ease.

Key Responsibilities
  • Interact with customers via email, phone, and chat to provide accurate and timely support
  • Analyze and evaluate customer account setups and previous interactions to recommend solutions
  • Troubleshoot technical questions, including software, hardware, and logistic issues
  • Escalate complex issues and provide context to the reason for escalation
Requirements
  • Native-level German language skills and fluency in English (B2)
  • Customer-facing experience (B2B or B2C)
  • Good understanding of technical issues and handling computers
  • Excellent problem-solving skills with the capability of research and identification of the right information
  • Strong communication and negotiation skills, with a service-oriented, professional, and thorough approach
What We Offer

As a Technical Support Agent at Job Squad, you will have the opportunity to work in a dynamic and supportive environment, with a focus on continuous learning and development. We offer a relocation package, bonus system, and opportunities for growth and advancement within the company.



  • Barcelona, Barcelona, España German-World, Inc A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at German-World, Inc. As a key member of our Customer Care Team, you will be responsible for providing exceptional support to our clients in German and English.Key ResponsibilitiesProvide timely and effective support to clients via email and live chatCollaborate with...


  • Barcelona, Barcelona, España German-World, Inc A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at German-World, Inc. As a key member of our Customer Care Team, you will be responsible for providing exceptional support to our clients in German and English.Key ResponsibilitiesProvide timely and effective support to clients via email and live chatCollaborate with...


  • Barcelona, Barcelona, España Productsup A tiempo completo

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team in Germany. As a Technical Support Specialist, you will be responsible for providing top-notch support to our clients in the German-speaking region.Key ResponsibilitiesProvide technical support to clients via phone, email, and chatResolve complex technical issues and provide...


  • Barcelona, Barcelona, España Productsup A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team in Germany. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients in the German market.Key ResponsibilitiesProvide technical support to clients via phone, email, and chatResolve complex technical issues...


  • Barcelona, Barcelona, España Newco Communications A tiempo completo

    Technical Support Specialist - GermanWe are seeking a highly skilled Technical Support Specialist to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for providing technical support to our clients in the e-payments industry.Key Responsibilities:Handle first-line technical support requests via phone, email, and...


  • Barcelona, Barcelona, España Newco Communications A tiempo completo

    Technical Support Specialist - GermanWe are seeking a highly skilled Technical Support Specialist to join our team in Barcelona. As a Technical Support Specialist, you will be responsible for providing technical support to our clients in the e-payments industry.Key Responsibilities:Handle first-line technical support requests via phone, email, and...


  • Barcelona, Barcelona, España Topdon Europe Sl A tiempo completo

    Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Topdon Europe Sl. As a Technical Support Specialist, you will be responsible for providing technical support to our clients through various channels, including TeamViewer, phone, email, and in-person visits.Key Responsibilities:Provide technical support to clients...


  • Barcelona, Barcelona, España Ttec A tiempo completo

    About the RoleWe're seeking a skilled Technical Support Specialist to join our team in Bulgaria. As a Technical Support Specialist, you'll be responsible for providing exceptional customer experiences while troubleshooting and resolving technical issues with customers.Key Responsibilities:Provide technical support and troubleshooting to customers via phone,...


  • Barcelona, Barcelona, España TOPTALENT A tiempo completo

    Job Title: Technical Support Specialist with GermanJob Description:We are seeking a talented Technical Support Specialist with German language skills to join our TOPTALENT team.Key Responsibilities:Provide first-level IT support to clients via phone, email, or chat, or through our self-service portal.Support clients in the operation of user systems and...


  • Barcelona, Barcelona, España German-World, Inc A tiempo completo

    Job Title: German Customer Support SpecialistWe are seeking a highly skilled German Customer Support Specialist to join our team at Teleperformance. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients in Germany.Responsibilities:Verification Operations: Process license, insurance, and...


  • Barcelona, Barcelona, España German-World, Inc A tiempo completo

    Job Title: German Customer Support SpecialistWe are seeking a highly skilled German Customer Support Specialist to join our team at Teleperformance. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients in Germany.Responsibilities:Verification Operations: Process license, insurance, and...


  • Barcelona, Barcelona, España Arena A tiempo completo

    Transforming the Future of InnovationWe are seeking a highly skilled Technical Support Specialist to join our global team. As a member of our support organization, you will collaborate with colleagues worldwide to provide world-class technical support to our customers.Your Key Responsibilities:Deliver superior-quality support services to our customers and...


  • Barcelona, Barcelona, España German-World, Inc A tiempo completo

    Job Title: German-Speaking Tech Support AdvisorWe are seeking a highly skilled German-speaking Tech Support Advisor to join our team at German-World, Inc. in Barcelona. As a key member of our Service Desk team, you will provide first-level technical support to our clients via phone, email, and chat.Your Role:Provide technical support to clients via phone,...


  • Barcelona, Barcelona, España German-World, Inc A tiempo completo

    Job Title: German-Speaking Tech Support AdvisorWe are seeking a highly skilled German-speaking Tech Support Advisor to join our team at German-World, Inc. in Barcelona. As a key member of our Service Desk team, you will provide first-level technical support to our clients via phone, email, and chat.Your Role:Provide technical support to clients via phone,...


  • Barcelona, Barcelona, España German-World, Inc A tiempo completo

    Job Title: German-Speaking Tech Support AdvisorWe are seeking a highly skilled German-speaking Technical Support Advisor to join our team in Barcelona. As a Technical Support Advisor, you will be responsible for providing first-level support to our clients, handling IT requests and issues via phone, email, and chat, and performing root cause analysis and...


  • Barcelona, Barcelona, España German-World, Inc A tiempo completo

    Job Title: German-Speaking Tech Support AdvisorWe are seeking a highly skilled German-speaking Technical Support Advisor to join our team in Barcelona. As a Technical Support Advisor, you will be responsible for providing first-level support to our clients, handling IT requests and issues via phone, email, and chat, and performing root cause analysis and...


  • Barcelona, Barcelona, España German-World, Inc A tiempo completo

    Job Title: German-Speaking Tech Support AdvisorWe are seeking a highly skilled German-speaking Technical Support Advisor to join our team in Barcelona. As a Technical Support Advisor, you will be responsible for providing first-level support to our clients, handling IT requests and issues via phone, email, and chat, and performing root cause analysis and...


  • Barcelona, Barcelona, España German-World, Inc A tiempo completo

    Job Title: German-Speaking Tech Support AdvisorWe are seeking a highly skilled German-speaking Technical Support Advisor to join our team in Barcelona. As a Technical Support Advisor, you will be responsible for providing first-level support to our clients, handling IT requests and issues via phone, email, and chat, and performing root cause analysis and...


  • Barcelona, Barcelona, España German-World, Inc A tiempo completo

    Job Title: German Customer Support Specialist - Operations ExpertJob Summary:We are seeking a highly skilled German Customer Support Specialist - Operations Expert to join our team at German-World, Inc. As a key member of our operations team, you will be responsible for providing exceptional customer support to our clients in Germany, ensuring seamless...


  • Barcelona, Barcelona, España Mygwork A tiempo completo

    We are seeking a highly skilled German speaking Technical Support Specialist to join our team of tech enthusiasts at Autodesk. As a Technical Support Specialist, you will be responsible for resolving customer issues reported to Autodesk via phone, web, online forums, and other channels, and documenting your findings for our Knowledge Base.The ideal candidate...