Empleos actuales relacionados con Service Delivery Director - Marbella, Málaga - Aratech

  • Service Delivery Director

    hace 3 semanas

    Marbella, Málaga, España Aratech A tiempo completo

    Service Delivery DirectorAt Aratech, we are seeking a highly experienced Service Delivery Director to lead our global services delivery team. As a key member of our leadership team, you will be responsible for managing our service delivery department, setting strategic goals, and ensuring alignment with our company's broader objectives.Key...

  • Service Delivery Director

    hace 4 semanas

    Marbella, Málaga, España Aratech A tiempo completo

    Service Delivery DirectorAt Aratech, we are seeking a seasoned professional to lead our Service Delivery team. As the Service Delivery Director, you will play a critical role in managing our global services delivery to top-tier clients, ensuring superior service standards and client satisfaction across international and cross-border digital deployments.Key...

  • Service Delivery Director

    hace 4 semanas

    Marbella, Málaga, España Aratech A tiempo completo

    Service Delivery DirectorAt Aratech, we are seeking a seasoned professional to lead our Service Delivery team. As the Service Delivery Director, you will play a critical role in managing our global services delivery to top-tier clients, ensuring superior service standards and client satisfaction across international and cross-border digital deployments.Key...

  • Service Delivery Director

    hace 3 semanas

    Marbella, Málaga, España Aratech A tiempo completo

    At Aratech, we are seeking a seasoned professional to lead our global service delivery efforts as a Service Delivery Director. This key role will be responsible for managing our international services delivery to top-tier clients, ensuring superior service standards and client satisfaction across digital deployments.The ideal candidate will have a proven...

  • Service Delivery Director

    hace 4 semanas

    Marbella, Málaga, España Aratech A tiempo completo

    Job Title: Service Delivery DirectorWe are seeking a highly skilled and experienced Service Delivery Director to join our team at Aratech. As a key member of our leadership team, you will be responsible for managing our global services delivery to top-tier clients, ensuring superior service standards and client satisfaction across international and...

  • Service Delivery Director

    hace 4 semanas

    Marbella, Málaga, España Aratech A tiempo completo

    Job Title: Service Delivery DirectorWe are seeking a highly skilled and experienced Service Delivery Director to join our team at Aratech. As a key member of our leadership team, you will be responsible for managing our global services delivery to top-tier clients, ensuring superior service standards and client satisfaction across international and...

  • Service Delivery Director

    hace 4 semanas

    Marbella, Málaga, España Aratech A tiempo completo

    Job Title: Service Delivery DirectorAratech is seeking a seasoned Service Delivery Director to lead our global services delivery to top-tier clients, ensuring superior service standards and client satisfaction across international and cross-border digital deployments.Key Responsibilities:Lead the service delivery department, setting strategic goals and...

  • Service Delivery Director

    hace 4 semanas

    Marbella, Málaga, España Aratech A tiempo completo

    Job Title: Service Delivery DirectorAratech is seeking a seasoned Service Delivery Director to lead our global services delivery to top-tier clients, ensuring superior service standards and client satisfaction across international and cross-border digital deployments.Key Responsibilities:Lead the service delivery department, setting strategic goals and...

  • Service Delivery Director

    hace 4 semanas

    Marbella, Málaga, España Aratech A tiempo completo

    Job Title: Service Delivery DirectorWe are seeking a highly skilled and experienced Service Delivery Director to join our team at Aratech, a leading provider of lifestyle technology solutions. As a key member of our leadership team, you will be responsible for managing our global service delivery operations, ensuring superior service standards and client...

  • Service Delivery Director

    hace 4 semanas

    Marbella, Málaga, España Aratech A tiempo completo

    Job Title: Service Delivery DirectorWe are seeking a highly skilled and experienced Service Delivery Director to join our team at Aratech, a leading provider of lifestyle technology solutions. As a key member of our leadership team, you will be responsible for managing our global service delivery operations, ensuring superior service standards and client...

  • Service Delivery Director

    hace 3 semanas

    Marbella, Málaga, España Aratech A tiempo completo

    Job Description:As a key member of the Aratech team, the Service Delivery Director will play a crucial role in managing our global services delivery to top-tier clients, ensuring superior service standards and client satisfaction across international and cross-border digital deployments.Key Responsibilities:Lead the service delivery department, setting...

  • Service Delivery Director

    hace 3 semanas

    Marbella, Málaga, España Aratech A tiempo completo

    About the Role:We are seeking a highly skilled Service Delivery Director to join our team at Aratech, a leading provider of lifestyle technology solutions. As a key member of our global services delivery team, you will play a crucial role in managing our international service delivery operations, ensuring superior service standards and client satisfaction...

  • Service Delivery Director

    hace 4 semanas

    Marbella, Málaga, España Aratech A tiempo completo

    About AratechAratech is a leading provider of lifestyle technology solutions, with over 10 years of experience in IT and consulting. Our team of professionals is dedicated to delivering exceptional services to our clients through close collaboration and digital transformation.Job DescriptionWe are seeking a highly skilled Service Delivery Director to lead...

  • Service Delivery Director

    hace 1 mes

    Marbella, Málaga, España Aratech A tiempo completo

    About AratechAratech is a leading provider of lifestyle technology solutions, with over 10 years of experience in IT and consulting. Our team of professionals is dedicated to delivering exceptional services to our clients, helping them achieve their digital transformation goals.Job DescriptionWe are seeking a highly skilled Service Delivery Director to join...

  • Service Delivery Director

    hace 1 mes

    Marbella, Málaga, España Aratech A tiempo completo

    About AratechAratech is a leading provider of lifestyle technology solutions, with over 10 years of experience in IT and consulting. Our team of professionals is dedicated to delivering exceptional services to our clients, helping them achieve their digital transformation goals.Job DescriptionWe are seeking a highly skilled Service Delivery Director to join...

  • Global Service Delivery Director

    hace 3 semanas

    Marbella, Málaga, España Aratech A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Service Delivery Director to lead our global services delivery to top-tier clients. As a key member of our team, you will be responsible for managing our service delivery department, setting strategic goals, and ensuring alignment with our company's broader objectives.Key ResponsibilitiesLead the...

  • Service Delivery Director

    hace 3 semanas

    Marbella, Málaga, España Aratech A tiempo completo

    Job SummaryAratech is seeking a highly experienced Service Delivery Director to lead our global services delivery to top-tier clients. As a key member of our leadership team, you will be responsible for managing our service delivery department, setting strategic goals, and ensuring alignment with the company's broader objectives.Key ResponsibilitiesLead the...

  • Advanced Service Delivery Expert

    hace 2 semanas

    Marbella, Málaga, España Aratech A tiempo completo

    About the Role:We are seeking a highly skilled and experienced Service Delivery Director to lead our global service delivery operations. As a key member of our leadership team, you will be responsible for ensuring the delivery of exceptional service standards to our top-tier clients.Key Responsibilities:Lead the service delivery department, setting strategic...

  • Operations Director

    hace 4 semanas

    Marbella, Málaga, España Marriott International A tiempo completo

    About the PositionWe are seeking a highly experienced and skilled Director of Operations to join our management team at Hotel Candela Marbella. The ideal candidate will have a proven track record in leading hotel operations and have a strong understanding of the hotel industry.Key ResponsibilitiesDevelop and implement departmental strategies to ensure the...

  • Operations Director

    hace 4 semanas

    Marbella, Málaga, España Marriott International A tiempo completo

    About the PositionWe are seeking a highly experienced and skilled Director of Operations to join our management team at Hotel Candela Marbella. The ideal candidate will have a proven track record in leading hotel operations and have a strong understanding of the hotel industry.Key ResponsibilitiesDevelop and implement departmental strategies to ensure the...

Service Delivery Director

hace 2 meses

Marbella, Málaga, España Aratech A tiempo completo

About Us

Aratech is a leading provider of lifestyle technology solutions, with over 10 years of experience in IT and consulting. Our team of professionals is dedicated to delivering exceptional services to our clients through collaborative digital transformation initiatives.

Our Partners

We work with top-tier clients who lead the field in supporting major brands and retailers in their digital transformation. As a global integrator, we offer digital lifestyle solutions worldwide, including centralized service dispatch, SLA contract management, and comprehensive project management.

Our Services

Our Service Delivery team provides high-quality remote assistance, monitoring, asset tracking, content management services, and onsite support to ensure seamless digital experiences for our clients.

Job Responsibilities

As the Service Delivery Director, you will play a critical role in managing our global services delivery to top-tier clients, ensuring superior service standards and client satisfaction across international and cross-border digital deployments. This role is central to our mission of empowering clients through digital innovation and operational excellence.

  • Leadership and Strategy: Lead the service delivery department, setting strategic goals and ensuring alignment with the company's broader objectives. Develop and refine service delivery processes to enhance efficiency and effectiveness.
  • Client Engagement: Act as a senior point of contact for key client engagements, ensuring high levels of customer satisfaction and managing client relationships at a strategic level.
  • Team Management: Oversee a geographically dispersed team of service agents, fostering a culture of high performance, continuous improvement, and team cohesion despite cultural and time zone differences.
  • Operational Excellence: Ensure that all service delivery activities are executed within the agreed timelines and standards. Monitor performance through KPIs and SLAs, making adjustments as necessary to meet business goals.
  • Compliance and Best Practices: Ensure adherence to local and international regulatory requirements and implement best practices in service management and project execution.
  • Innovation and Improvement: Lead initiatives to leverage new technologies and methodologies to enhance service delivery capabilities and client outcomes.
  • Budget and Resource Allocation: Manage budgets, forecast resources, and allocate appropriately to ensure project and service delivery success.
  • Crisis Management: Develop strategies to effectively handle potential disruptions in service delivery, ensuring stability and continuity.

Requirements

  • Bachelor's or master's degree in Business Administration, Information Technology, or related field.
  • Minimum of 10 years of experience in service delivery management, preferably in a leadership role within a technology or digital services company.
  • Proven track record of managing international teams and complex customer relationships.
  • Strong leadership skills with the ability to motivate and drive team performance.
  • Excellent communication and interpersonal skills, capable of working collaboratively across different levels of an organization.
  • Deep understanding of IT service management frameworks like ITIL.
  • Experience in digital signage or related fields is highly advantageous.
  • Open to frequent travel to visit our service agents abroad.

What We Offer

A dynamic role with opportunities for professional growth in a global setting.

Competitive salary and benefits package.

Opportunities for continuous learning and career advancement.

Participation in pioneering projects involving cutting-edge digital transformation technologies.