Strategic Account Manager

hace 1 día

Palma, Baleares, España WebBeds A tiempo completo
About the Role

This is a key position within our organization, responsible for managing existing strategic partnerships with hotel chains and developing new relationships to drive business growth and increase market share.

Key Responsibilities
  • Manage existing key chain strategic partnerships and build a portfolio of new chain strategic partners in Europe to drive chain performance.
  • Define targeted actions and design strategy road map to achieve agreed KPIs, drive incremental business opportunities, and increase WebBeds' market share.
  • Ensure chain contracts are (re)negotiated within specified deadlines to ensure WebBeds has the best commercial conditions.
  • Organize quarterly business reviews and bi-monthly engagements with key contacts of the Chain Partners to discuss results and maintain relationships.
  • Drive optimization of chain global product, inventory, and pricing supported by Partner Success, Supplier Optimization, and Contract Managers.
  • Partner with Contracting Teams in all regions, encouraging teamwork and commercial performance.
  • Work with supplier connectivity and loading teams to onboard new chains and maintain connections.
  • Monitor the performance of the chain supplier including production, pricing, and availability.
  • Act as the primary liaison with assigned hotel chain partners to develop solutions.
  • Support various teams as an escalation point regarding availability and service issues.
  • Negotiate exclusive deals and identify marketing opportunities for each chain.
  • Attend tradeshows and network opportunities to engage with Chain Partners.
Requirements
  • Contracting experience in the hotel and/or travel industry.
  • Ability to develop and maintain strong connections with hotel chains.
  • Educated to degree level or equivalent professional qualification.
  • Fluent in English and open to frequent travel.
  • Strong negotiation skills, strategic view, and commercial acumen.
  • Highly accurate with excellent attention to detail.
  • Well-developed written and verbal communication skills.
  • Highly developed analytical skills, proficient in Microsoft Office, especially Excel.
  • Proactive with the ability to offer solutions to issues.
  • Ability to work independently as well as part of a team.
  • Minimum 4 years contracting experience in the hotel and/or travel industry.
  • Experienced in contracting Chains in Europe.
  • Understanding of current contracting landscape.
  • Fluent in another European language.

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