Strategic Account Manager

hace 7 días

Palma, Baleares, España buscojobs España A tiempo completo
About the Role

We are seeking a highly skilled and experienced Strategic Account Manager to join our team at buscojobs España. As a Strategic Account Manager, you will play a key role in building and maintaining strong relationships with key hotel chain partners in Europe.

Key Responsibilities
  1. Contract Management: Manage existing key chain strategic partnerships and build a portfolio of new chain strategic partners in Europe to drive chain performance.
  2. Strategy Development: Define targeted actions and design strategy road map to achieve agreed KPI's, drive incremental business opportunities, and increase WebBeds' market share.
  3. Contract Negotiation: Ensure chain contracts are (re)negotiated within specified deadlines to ensure WebBeds has the best commercial conditions to drive relevant business for the chain.
  4. Relationship Building: Organize quarterly business reviews and bi-monthly engagement with key contacts of the Chain Partners, to discuss results and to build and/or maintain relationships.
  5. Product Optimization: Drive optimization of chain global product, inventory and pricing supported by Partner Success, Supplier Optimization, and Contract Managers in destination.
  6. Team Collaboration: Partner with Contracting Teams in all regions, encouraging and promoting teamwork and commercial performance for contracting with specific hotels and regions.
  7. Supplier Connectivity: Work in partnership with supplier connectivity and loading teams to onboard new chains via preferred connectivity and to maintain the connection to deliver the right supply to our customers.
  8. Performance Monitoring: Monitor on a regular basis the performance of the chain supplier including production, pricing, and availability to ensure competitiveness in the market.
  9. Problem Solving: Primary liaison with the assigned hotel chain partners to deconstruct challenges and develop solutions adaptable for all platforms.
  10. Escalation Point: Support various teams including regional contracting, customer support, and supplier connectivity as an escalation point regarding availability and service issues.
  11. Deal Negotiation: Negotiate exclusive deals, value adds and overrides, and identify marketing opportunities for each chain, per region, by Market for all WebBeds platform.
  12. Networking: Attend tradeshows and network opportunities within the region to engage with Chain Partners and prospect new opportunities.
  13. Opportunity Identification: Consult and agree with the Director of Chains regarding new chain opportunities and additions to product.
  14. Deal Promotion: As part of the chains team, circulate and facilitate shared special deals, flash sales, and additional supply with WebBeds Sales Team to ensure maximum promotion of WebBeds content.
  15. Health and Safety: Co-operate with the Health and Safety team to ensure reports are completed and up to date.
  16. Communication: Communicate both internally and externally in a professional manner in keeping with corporate guidelines.
Requirements
  1. Contracting Experience: Contracting experience gained with the hotel- and/or travel industry.
  2. Relationship Building: Able to develop and maintain strong, trusting, and meaningful connections with hotel chains.
  3. Education: Educated to degree level or equivalent professional qualification.
  4. Language Skills: Fluent in English and German.
  5. Travel: Open to frequent travel.
  6. Negotiation Skills: Strong negotiation skills, strategic view, commercial acumen, pro-active, dynamic, passionate, and a team player.
  7. Attention to Detail: Highly accurate with excellent attention to detail.
  8. Communication Skills: Well-developed written and verbal communication skills.
  9. Analytical Skills: Highly developed analytical skills, and proficient use of Microsoft Office, especially Excel applications.
  10. Problem Solving: Proactive, with ability to offer solutions to issues encountered.
  11. Personality: Personable with lots of enthusiasm and a 'can do' attitude.
  12. Teamwork: Ability to work independently as well as part of the team.
  13. Experience: Min 4 years contracting experience in hotel- and/or travel industry (OTAs, Bedbanks, Tour Operators).
  14. Chain Experience: Experienced in contracting Chains in Europe.
  15. Contracting Landscape: Understanding of current contracting landscape (dynamic and static models).
  16. Language Skills: Fluent in another European language.
About Us

We are a dynamic and innovative company that values collaboration, empowerment, and innovation. We are a global digital travel business with a team of highly skilled experts from all around the globe. We offer a dynamic environment with the chance to grow, influence, and impact change. We are a market leader within travel and offer endless possibilities for our employees.

We are proud of our dedicated team of friendly, energetic, and passionate professionals. Our people are key to the success of our business, and everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

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