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German Sales and Customer Support Expert
hace 3 meses
Company Overview:
Teleperformance is a global leader in managing customer experiences and providing contact center outsourcing solutions. With a diverse workforce of thousands operating in over 265 languages across 88 countries, we cater to various sectors and international clients.
Role Purpose:
As a German Sales and Customer Support Expert, you will represent our brand by delivering exceptional customer experiences. Your role is crucial in guiding potential customers through the sales process, ensuring their satisfaction and contributing significantly to our business success.
Key Responsibilities:
1. Conduct professional consultations and sales discussions with pre-qualified leads provided by the marketing team.
2. Manage pre-sales processes to ensure a positive client experience.
3. Execute sales processes while maintaining a strong focus on customer satisfaction.
Requirements:
- Proven experience in presales, sales, and customer service within a multi-channel environment.
- Excellent communication skills, both verbal and written.
- Proficiency in German at C2 level.
- High self-motivation to achieve company targets.
- Customer-centric approach with strong problem-solving abilities.
- Attention to detail with a focus on sales.
What We Offer:
- A temporary contract with a work schedule of 38.5 hours per week, including shifts from Monday to Sunday between 8 AM and 8 PM.
- Competitive salary of €21,920 gross per year, with potential bonuses of up to €1,800 gross per year.
- Employment with the leading provider of contact center services worldwide.
- A supportive work environment with great colleagues and opportunities for personal development.
- A dynamic, business-casual atmosphere where you can thrive in a motivated team.
