Digital Sales Account Manager
hace 4 semanas
Are you a sales professional looking for a new challenge? Do you have a passion for driving revenue growth and delivering exceptional customer satisfaction? We're seeking a talented Digital Sales Account Manager to join our team in Barcelona.
About the RoleAs a Digital Sales Account Manager, you will be responsible for building and maintaining strong relationships with our SME clients, understanding their needs and goals, and delivering exceptional service delivery. You will focus on driving sales, addressing software requirements, executing renewals, managing escalations, and maintaining consistent coverage across all assigned accounts.
Key Responsibilities- Relationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.
- Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
- Reneal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
- Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
- Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
- Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
- Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies.
- Client Advocacy: Represent client interests within the organization, championing client success stories to drive referrals and testimonials.
We're seeking a sales professional with a strong track record of driving revenue growth and delivering exceptional customer satisfaction. You should have experience in selling technology products and services, strong verbal communication and negotiation skills, and the ability to convert business problems into technical solutions.
What We OfferWe offer a dynamic and collaborative work environment, opportunities for professional growth and development, competitive compensation and benefits package, and a chance to be part of our new Sales Hub in Barcelona.
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