Customer Success Manager
hace 1 mes
At Appinio, we're revolutionizing the market research industry, and we're looking for a talented Customer Success Manager to join our team. As a trusted advisor, you'll support a portfolio of clients, helping them leverage customer insights to achieve their business goals.
Key Responsibilities:- Build and maintain strong relationships with clients through ongoing support and regular check-ins.
- Understand clients' business challenges and provide strategic guidance on how to leverage consumer insights to meet those.
- Prepare and conduct client workshops and training to educate clients on modern market research and empower them to leverage the potential of insights.
- Monitor client activity and health scores, and proactively reach out to identify opportunities for improving their experience and usage of Appinio.
- Manage renewals and extend customer subscriptions by preparing offers, negotiating prices, and documenting relevant insights.
- Identify growth opportunities and work with the sales organization to raise awareness for the value of customer insights across the organization.
- 3-5 years of experience in supporting and consulting B2B customers, ideally in SaaS, management consulting, or advertising/communication.
- Experience in dynamic, interactive environments.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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Customer Success Manager
hace 4 semanas
Madrid, Madrid, España SAP A tiempo completoUnlock Your Potential as a Customer Success ManagerAt SAP, we're committed to helping our customers achieve their business goals through innovative solutions and expert support. As a Customer Success Manager, you'll play a critical role in driving customer satisfaction, retention, and growth.As a member of our dynamic Customer Success team, you'll have the...
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Customer Success Manager
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Madrid, Madrid, España Leaddesk A tiempo completoUnlock Your Potential as a Customer Success Manager at LeadDeskAre you a results-driven professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? We're seeking a talented Customer Success Manager to join our dynamic team at LeadDesk.About the RoleAs a Customer...
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Customer Success Manager
hace 1 mes
Madrid, Madrid, España Leaddesk A tiempo completoUnlock Your Potential as a Customer Success Manager at LeadDeskAre you a results-driven professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? We're seeking a talented Customer Success Manager to join our dynamic team at LeadDesk.About the RoleAs a Customer...
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Customer Success Manager
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Madrid, Madrid, España Harrison Scott Associates A tiempo completoJob Title: Customer Success ManagerAre you a seasoned commercial account manager looking for a new challenge? Do you have a passion for the print and packaging industries? We have an exciting opportunity for a Customer Success Manager to join our team at Harrison Scott Associates.About the Role:We are seeking a highly motivated and experienced Customer...
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Customer Success Manager
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Madrid, Madrid, España Onetrust A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at OneTrust. As a key member of our customer-facing team, you will be responsible for driving customer adoption and ensuring the successful implementation of our platform.Key ResponsibilitiesManage a team of Customer Success Consultants to ensure seamless customer...
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Customer Success Manager
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Madrid, Madrid, España Empresa Reconocida A tiempo completoAbout the RoleAt Empresa Reconocida, we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing organization, you will be responsible for driving customer adoption, identifying and mitigating potential roadblocks, and ensuring the team proactively engages with customers to maximize the value they receive...
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Customer Success Manager
hace 3 semanas
Madrid, Madrid, España Sinch A tiempo completoWe are seeking a highly skilled Customer Success Manager to join our team at Sinch, a leading Customer Communication Cloud company.As a Customer Success Manager, you will be responsible for ensuring the success of our customers by providing them with exceptional support and guidance throughout their journey with our platform.Key responsibilities include:Own...
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Customer Success Manager
hace 1 mes
Madrid, Madrid, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for driving customer satisfaction, retention, and growth by delivering exceptional customer experiences.Key ResponsibilitiesDevelop and execute customer success plans to ensure customer...
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Customer Success Manager
hace 1 mes
Madrid, Madrid, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for driving customer satisfaction, retention, and growth by delivering exceptional customer experiences.Key ResponsibilitiesDevelop and execute customer success plans to ensure customer...
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Customer Success Manager
hace 1 mes
Madrid, Madrid, España Mantu Group A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team in Madrid. As a key member of our Customer Success team, you will play a critical role in ensuring the continued success of our rapidly growing customer base.Your primary responsibility will be to drive the effective adoption of our products and ensure that our customers...
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Customer Success Manager
hace 1 mes
Madrid, Madrid, España Mantu Group A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team in Madrid. As a key member of our Customer Success team, you will play a critical role in ensuring the continued success of our rapidly growing customer base.Your primary responsibility will be to drive the effective adoption of our products and ensure that our customers...
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Customer Success Manager
hace 1 mes
Madrid, Madrid, España Sinch A tiempo completoAbout the RoleSinch is a leading Customer Communication Cloud company that empowers businesses to deliver personalized experiences across multiple channels. As a Customer Success Manager, you will play a pivotal role in ensuring the success of our clients, from onboarding to expansion and renewal.Key ResponsibilitiesOwn the customer lifecycle, driving faster...
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Customer Success Manager
hace 1 mes
Madrid, Madrid, España Sinch A tiempo completoAbout the RoleSinch is a leading Customer Communication Cloud company that empowers businesses to deliver personalized experiences across multiple channels. As a Customer Success Manager, you will play a pivotal role in ensuring the success of our clients, from onboarding to expansion and renewal.Key ResponsibilitiesOwn the customer lifecycle, driving faster...
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Customer Success Manager
hace 2 días
Madrid, Madrid, España Mercell A tiempo completoAbout the RoleAs a key member of our Customer Success team, you will be responsible for establishing and maintaining strong relationships with our customers in the private sector and public sector suppliers in Norway. Your primary goal will be to ensure our customers achieve their desired business outcomes and realize value from their investment in...
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Customer Success Manager
hace 4 semanas
Madrid, Madrid, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our solutions by our customers.Key ResponsibilitiesDevelop and execute customer success plans to drive customer adoption and utilization of...
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Customer Success Manager
hace 4 semanas
Madrid, Madrid, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our solutions by our customers.Key ResponsibilitiesDevelop and execute customer success plans to drive customer adoption and utilization of...
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Customer Success Manager
hace 4 semanas
Madrid, Madrid, España Worldline Global A tiempo completoWorldline Global is the European leader in digital payments and number four worldwide, powered by over 20,000 employees in more than 50 countries. Our technology provides the trusted infrastructure for millions of people and businesses around the world. We are on an exciting journey to lead the way towards the next frontier of payments. Our mission is to...
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Customer Success Manager
hace 4 semanas
Madrid, Madrid, España Meetfrank A tiempo completoJob Description:The Manager of Customer Success is responsible for leading a high-performing team of Customer Success Managers who work with our mid-market and SMB customer base. This role will drive customer adoption, value, outcomes, retention, growth, and advocacy by fostering strong customer relationships. The ideal candidate has strong commercial...
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Customer Success Manager
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Madrid, Madrid, España Mercell A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Mercell. As a Customer Success Manager, you will be responsible for establishing and maintaining strong relationships with our customers in the private sector, ensuring they achieve their desired business outcomes.Key ResponsibilitiesEstablish robust relationships with...
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Customer Success Manager
hace 4 semanas
Madrid, Madrid, España Sinch A tiempo completoAbout SinchSinch is a leading Customer Communication Cloud company that empowers businesses to deliver personalized experiences across messaging, voice, and email. With a global presence and a diverse team of over 4,500 employees, we help companies like yours succeed in the digital age.The RoleWe're seeking a highly skilled Customer Success Manager to join...