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Job Summary
The Technology Consultant is a technical resource for Rockwell Automation technology and products within their area(s) of expertise. Deliver proof of concept, after sales support, and is a trusted advisor to the sales organization and channel. They are responsible for technical support in pre-sales activities for a specific range of products within a defined geography.
Main Responsibilities:
- Be the technical product expert and focal point in the region/country for the product range
- Facilitate and provide product-based training to the sales team & channel
- Co-operate with the sales team in promoting the product range to all customers with presentations, demonstrations, proof of concepts, performance tests and similar activities
- Present proposals
- Define and explain product differentiators and values versus competition
- Analyze products, have knowledge of competitor's strategy, further define differentiators
- Participate in trade shows, seminars and similar marketing activities, offering demonstrations and product expertise with customers where needed
- Support market access (Distributor & Systems Integrators) to ensure their capability in expressing the value and demonstration of RA product or technologies
- Assist Business Lead in launch of new products to the sales team and channel
- Validate and resolve compatibility issues of products within architectural solutions and provide guidance to customers/sales team
- Seek out and participate in both training opportunities to develop technical skills
- Update customers on new products and technology as related to customer's industry and application needs as a resource to the named account team
- Provide product gap and development feedback to appropriate department
- Share insights with peers
- Work with Tech Support on post sales product issues
- Understand business models, organization and go-to-market strategy, leverage
Requirements:
- Bachelor's degree in an engineering/technical related field or equivalent
- Typically requires a minimum of 5 years of related experience
- Solution and application expertise, and related demonstrated sales experience
