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Client Care Professional
hace 2 meses
Unlock Your Career Potential
We're a leading technology and services company that empowers global brands to innovate and grow. As a Customer Service Representative in our Barcelona office, you'll be part of a dynamic team that's shaping the future of tech, finance, travel, fashion, and healthcare.
Career Advancement and Personal Growth
We invest in our employees' development, providing cutting-edge training, technologies, and ongoing support to help you succeed. In fact, about 80% of our managers and leaders have been promoted from within. Our range of FREE Learning and Leadership Development programs will set you on the path to a fulfilling career.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Solve complex technical problems that require advanced knowledge and expertise.
- Stay up-to-date with product knowledge and applications, including Signal Path Connectivity, Wireless Networking, Live Music, and Audiovisual products.
- Proactively communicate with customers to keep them informed of progress and resolution.
Requirements
- Proficiency in German and advanced English language skills.
- Excellent customer care skills and high IT knowledge.
- Experience in a customer service environment, preferably technical support.
- Strong communication and team skills, flexibility, and stress resistance.
What We Offer
- Full-time permanent contract with 39 hours/week.
- Monday to Friday schedule.
- Competitive salary and bonus opportunities.
- Central location in Barcelona.
- Bring-a-friend referral bonus opportunities.
- Full paid training and career development programs.
Join Our Team
We're an equal opportunity employer, united as one team, one company, globally. If you're looking for a challenging and rewarding career, we invite you to apply today and discover why over 440k+ professionals around the world choose us as their employer of choice.
