German Speaking Client Care Advisor

hace 4 semanas

Barcelona, Barcelona, España Bespoke Recruitment Limited A tiempo completo

Job Summary:

We are seeking a highly skilled and multilingual Client Care Advisor to join our team in Dublin, Ireland. As a Client Care Advisor, you will be the first point of contact for our clients worldwide, providing exceptional customer service and support in multiple languages.

Key Responsibilities:

  • Respond to client queries and concerns in a timely and professional manner
  • Develop and maintain extensive product knowledge to provide accurate and timely information to clients
  • Collaborate with the in-house medical team to coordinate client hospital admissions, evacuations, and other cases as required
  • Provide outstanding customer service and ensure customer satisfaction and retention

Requirements:

  • Fluency in English and German
  • Previous experience in a customer-focused role, preferably in a call center environment
  • Strong knowledge of Microsoft Office (Excel, Word)
  • Ability to work in a pressurized environment with tight deadlines

Benefits:

  • Dynamic and multinational working environment
  • Opportunities for professional development and growth
  • A wide range of employee benefits, including performance bonus, gift vouchers, health insurance, and more

About Us:

Bespoke Recruitment Limited is a leading recruitment agency dedicated to providing exceptional service to our clients and candidates. We are committed to building long-term relationships and delivering results-driven solutions.

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