Guest Operations Coordinator

hace 1 semana

Barcelona, Barcelona, España Ukio A tiempo completo

About Ukio

We are a leading provider of fully furnished and artfully designed apartments for short-term stays. Our mission is to empower individuals to live where they want, when they want, by disrupting the traditional residential real estate market.

Our Culture

We value diversity, compassion, and honesty above all else in our team. We're a dynamic and collaborative environment where everyone is encouraged to take ownership of their projects and tasks.

Role

As a Guest Operations Coordinator, you will be responsible for the entire lifecycle management of bookings, from initial booking to post-check-out. This includes coordinating efforts across departments to ensure seamless and efficient processes that meet our high standards of service and customer satisfaction.

Key Responsibilities

  • Manage the entire booking lifecycle, from initial booking to post-check-out
  • Coordinate efforts across departments to ensure seamless and efficient processes
  • Ensure high standards of service and customer satisfaction
  • Develop and maintain strong relationships with key stakeholders

Requirements

We're looking for a proactive, organized, and communicative individual who can drive processes forward while fostering strong relationships with key stakeholders. You will be expected to maintain high standards of coordination and communication, ensuring that all bookings are executed seamlessly from start to finish.

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