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Sales and Support Specialist

hace 2 meses

Benalmádena, Málaga, España Webhelp Spain A tiempo completo
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Webhelp Spain. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Respond to incoming customer calls and emails in a professional and timely manner
  • Provide solutions to customer inquiries and resolve issues in a fair and efficient manner
  • Upsell and cross-sell products and services to customers
  • Work collaboratively with the team to achieve sales and customer satisfaction targets
  • Participate in ongoing training and development to improve skills and knowledge
Requirements
  • Fluent in Swedish and English
  • Proactive and enthusiastic approach to work
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • High level of service quality and customer satisfaction
  • Availability to work rotating shifts, including weekends and holidays
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
  • Access to training and development programs
About Webhelp Spain

Webhelp Spain is a leading provider of customer experience and business process outsourcing solutions. We are committed to delivering exceptional service and support to our clients and their customers. Our team is passionate about providing innovative solutions and exceeding customer expectations.