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IT Support Specialist

hace 2 meses


Barcelona, Barcelona, España Sennder A tiempo completo
About the Role

We are seeking a highly skilled IT Support Specialist to join our team at Sennder. As an IT Support Specialist, you will play a critical role in ensuring the smooth operation of our IT systems and providing top-notch support to our employees.

Key Responsibilities
  1. IT System Maintenance: Perform routine maintenance tasks on our IT systems, including upkeeping on-site systems and enhancing our global IT services.
  2. Technical Support: Provide on-site and remote IT support to employees, working closely with the team to deliver outstanding service and support.
  3. Problem-Solving: Deep dive into complex technical issues, identifying and resolving problems efficiently.
  4. Knowledge Sharing: Collaborate with colleagues to improve and share knowledge, ensuring a high level of technical expertise within the team.
  5. Resource Optimization: Ensure devices, resources, and licenses are used efficiently, minimizing waste and maximizing productivity.
  6. IT Governance: Help maintain IT guidelines and SOPs, ensuring compliance with the latest industry standards.
Requirements
  1. Technical Expertise: Proven experience with common operating systems, client hardware, meeting room equipment, and related services.
  2. Problem-Solving Skills: Strong problem-solving skills, with the ability to adapt quickly to new technologies and optimize processes.
  3. Communication Skills: Excellent communication skills, with a good level of English; other languages are a plus.
  4. Tools and Skills: Experience with Microsoft 365, Google Workspace, and related services; knowledge of mobile device management, endpoint protection, and IAM basics is a plus.
What We Offer
  1. Fast-Growing Environment: Join a fast-growing scale-up with an international team of 1000+ people, 74+ nationalities, and 11 European offices.
  2. Learning and Development: Opportunities for learning and development on the job, including a bi-annual review process, learning allowance, and high potential programs.
  3. Flexible Work Model: Flexible work model allowing you to seamlessly merge virtual productivity and in-office collaboration with your colleagues.
  4. Competitive Compensation: Competitive compensation package including objective-based bonus, referral reward, and in some cases, virtual option plan.