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Fendi Ambassador Sales Lead
hace 2 meses
Job Summary
Fendi is seeking a highly skilled and experienced sales professional to join our team as a Client Advisor in Barcelona. As a Fendi Ambassador, you will be responsible for providing an exceptional and luxurious experience to our clients, promoting Fendi's history, craftsmanship, quality of materials, and creativity.
Main Responsibilities
- Sales Performance: Lead individual sales and achieve performance targets and KPIs by engaging in upselling, cross-selling, and multiple selling for all product categories.
- Client Management: Strengthen customer relationships, nurture loyal Fendi customer bases, and implement appropriate CRM tools to manage customer service quality and meet customer expectations.
- Store Operations: Operate the retail management system for stock transfers, payments, stock inquiries, and customer database input, ensuring inventory accuracy and maintaining company guidelines.
Requirements
- 2-5 years' experience in Fashion/Luxury Sales
- Bachelor's Degree or equivalent preferred
- Manages own image standards on a high level
- Strong selling and communication skills
- Excellent relationships skills
- Organization, professionalism, self-confidence
- Strong customer service skills
- Computer skills and Retail management system knowledge
- Goal-oriented approach, multitasking
- Strong knowledge and/or interest in Fashion/Luxury Industry
- Fluent English
