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About the Role
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team in the Fashion Industry. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their customers.
Key Responsibilities
- Provide timely and effective resolution to customer inquiries and issues
- Develop and maintain a deep understanding of our products and services
- Collaborate with internal stakeholders to resolve complex customer issues
- Continuously improve customer satisfaction and loyalty
Requirements
- Proficient in Italian and advanced level English
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Basic knowledge of IT platforms and applications
What We Offer
- Competitive salary and bonus structure
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Flexible working hours and remote work options
About Minacs
Minacs is a leading provider of customer experience solutions, dedicated to helping businesses deliver exceptional customer experiences. We are committed to creating a diverse and inclusive work environment that values innovation, collaboration, and customer satisfaction.
