Sales Operations Specialist

hace 7 días

Barcelona, Barcelona, España Miodottore A tiempo completo

About Miodottore

We are a leading healthcare platform that connects patients with doctors and facilitates seamless appointment booking. Our mission is to make the healthcare experience more human, and we're committed to achieving this goal through innovative solutions and exceptional service.

Job Description

The Sales Operations Specialist plays a critical role in driving revenue growth and operational efficiency at Miodottore. As a key member of our revenue operations team, you will be responsible for monitoring key performance indicators (KPIs) and ensuring the effective execution of sales operations processes.

Key Responsibilities

  • Track business results and monitor production KPIs related to our customer relationship management (CRM) system.
  • Create and update automations related to sales operations processes on the Clinics segment to ensure maximum effectiveness and operational perfection.
  • Analyze data to identify problems and develop proactive solutions.
  • Supervise KPIs, metrics, and performance of local teams and provide actionable insights to team leaders and managers to improve productivity.
  • Participate in strategic projects to ensure their success and maximize business impact.
  • Train sales representatives on the use of the CRM tool and related processes.
  • Identify areas for process improvement and implement changes to increase efficiency.
  • Collaborate with stakeholders and team members to ensure seamless communication and alignment.

Requirements

  • Bachelor's or master's degree in economics, statistics, business, or a related field.
  • At least 2 years of experience in sales, analytics, operations, or business development project management.
  • Fluency in Spanish and English.
  • Experience with CRM systems, particularly Salesforce.
  • Advanced Excel skills and analytical thinking.
  • Excellent team working, interpersonal, and communication skills.
  • Ability to learn new tools and skills quickly.
  • Proven analytical, evaluative, and problem-solving abilities.

What We Offer

  • Competitive salary based on experience and skills.
  • Private health plan.
  • Hybrid work model with a minimum of one day in the office.
  • Access to hundreds of gyms in Barcelona for a symbolic fee.
  • Unlimited access to the Ifeel emotional wellness tool.
  • Free English classes.
  • Share options plan after 6 months of employment.
  • 23 paid days off.
  • Day off on your birthday.

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