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Operational Manager, Operations
hace 5 horas
We're looking for an experienced Operational Manager to oversee and optimize our daily operations, ensuring efficient service delivery and team performance. You'll be responsible for leading our operations team, implementing strategic improvements, and maintaining operational excellence across all our services.
Tasks:
- Lead and manage the operations team to ensure efficient workflow
- Develop and implement operational strategies and processes
- Monitor and analyze operational metrics and KPIs
- Coordinate with other departments to optimize service delivery
- Manage resource allocation and budget planning
- Ensure compliance with company policies and industry standards
- Handle escalated operational issues and client concerns
- Prepare and present operational reports to senior management
- Mentor and develop team members
Requirements:
- 5+ years of operations management experience
- Strong leadership and team management skills
- Experience with process optimization and implementation
- Excellent analytical and problem-solving abilities
- Strong understanding of digital services operations
- Proven track record of improving operational efficiency
- Experience with project management tools
- Bachelor's degree in Business, Operations Management or related field
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
Company equity
Work from anywhere
Office trips
Holidays
Generous PTO
Job details
Job type
Full-time Remote
Location
Account Manager (ES & LATAM Markets), Sales
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